Shona

[Shona @shona_abbott]

@easyJetholidays @easyJet_press Or we will miss our flight

[Shona @shona_abbott]

@easyJetholidays @easyJet_press currently stuck in Turkey as despite assurances a private transfer with isofix would be sent to collect us for our airport transfer, they have sent a vehicle with no isofix. Not willing to risk my child’s life by travelling unsafe…please help!

[Shona @shona_abbott]

@easyJetholidays @easyJet_press Tried to…took 8 minutes to get through and hoping someone calls us back 🤞🏽

[Shona @shona_abbott]

@CF_Travel_News Any idea how long it takes to get a call back after pressing * & leavings number? Is it supposed to keep your place in the queue? #onlybeenwaiting3hours

[Shona @shona_abbott]

@Condor_Ferries @CF_Travel_News @CondorFerries 2 hours on hold and the call then gets cut off 😡😤😤😤

[Shona @shona_abbott]

@CF_Travel_News @condorferries Ferry cancelled this morning been trying to contact you via phone & live chat since 4pm yesterday. Chat keeps crashing, been waiting on phone lines for 1.5hours…how do we change to a new ferry please? #shockingservice #help

[Shona @shona_abbott]

@Condor_Ferries @CF_Travel_News @CondorFerries Lee - how do I make a complaint please?

[Shona @shona_abbott]

@Condor_Ferries @CF_Travel_News @CondorFerries Given we called at 9am when the lines opened, unsure how we have been waiting for almost 2 hours? Is anyone actually answering the phone?? How many people can really be in front of us in the queue?? How many calls have actually been answered so far today? Has anyone got through?

[Shona @shona_abbott]

@AsdaServiceTeam @AsdaServiceTeam 2nd week in a row you have cancelled my online shopping through no fault of mine. So much for being able to stay safe. Can you refund my annual delivery pass please? I want to shop elsewhere so I actually get some shopping #frustrated

[Shona @shona_abbott]

@AsdaServiceTeam @asda @AsdaServiceTeam please can you get some better customer service agents on the phone or respond to my DM’s. So far you have been very unhelpful due to your website issues. Not impressed at all.

[Shona @shona_abbott]

@asda @AsdaServiceTeam online shopping app and website clearly not working!! HELP!!!

[Shona @shona_abbott]

@AsdaServiceTeam Not really good enough as you have now cancelled my slot as I wasn’t able to check out...despite the fact I couldn’t due to your technical issue 😤

[Shona @shona_abbott]

@VirginTrains 🙄 fine, I'll walk the whole half a coach that it is!!

[Shona @shona_abbott]

@VirginTrains great! How about table service? We're in coach J - with the 60th birthday banners!

[Shona @shona_abbott]

@VirginTrains save me the walk, does the onboard shop do jagerbombs? Celebrating mum's 60th birthday, ran out of champers & she wants shots!

[Shona @shona_abbott]

@fitbit @FitbitSupport Great customer service and super fast response today - more companies should be like this! Thank you!!

[Shona @shona_abbott]

Really @O2 is my contract with you that I have had for over the last 10year not enough proof of my age??

[Shona @shona_abbott]

@HenrysCardiff over 30mins just to get 2 hot chocs & 2 lime & sodas. Didn't leave anytime to order or have food #goinghungry #poorservice

[Shona @shona_abbott]

@BearJ29 @DhanaCaple indeed I am!! #swagsisters #fastestmile #bringonthechallenge