Same story different order.... This is happening way too frequently now a days. @amazonIN customer support jus gives templated replies and no action is taken against the delivery partner. It's the customer who has to suffer.....
@amazonIN@amazon#horrible#CustomerExperience OrdDt 27th Sept 24, Delivery Dt 29th Sept 24, not delivered yet but marked as delivered in Amazon. Customer support investigating since 29th Sept to till date 5th October and no clue yet. Plz chk screenshots for details:
@FanCode@FanCodeEng After waiting for more than a month for my order today I get this message.
We're sorry! We regret to inform you that your ICC order **** is cancelled. Refund will be processed in 3-5 days.
- Team FC Shop
Shut down fancode shop if you can't run it properly
When customer points you about some issues in your app you need to have the balls to look into it and reply, not jus hang up and close the chat when the customer is typing.
Pathetic customer service @Swiggy@SwiggyCares#swiggydoesntcare
@zomato Your Zia is shit..... Can you please hire some more people so that I can talk to someone who can understand my problems instead of a bot giving me random solutions and answers
@MTPHereToHelp @rohit007m @MTPHereToHelp This is all you can do. Why can't you jus accept the mistakes and cancel the wrong challans online.
@rohit007m they will ask uou to go to Worli to cancel the challans. And if you don't pay will get a notice too even if it isn't your fault ๐
@MTPHereToHelp@morish2412 This is the same reply given to all the grievances raised for wrong and false challans issued too..... Without even looking at customer grievance jus pushing the template saying officer on duty is always right
@MTPHereToHelp can you help resolve this issue? Multimedia cell asked vakola police to look into this but they haven't replied anything on this yet..... Also I am getting timely reminders for lok Adalat notice, instead of rectifying this mistake from your end.
@jaykiranshah @MumbaiPolice@real_s_poddar Exactly.....
My challan had a totally different car in the evidence pic, still the reply was officer on duty is right and closed the ticket saying challan stands....
Also after multiple tries I got through to customer care number but they said if it's declined they can't help