Dr. Shri Kulkarni Ph.D.

Professor - IIT, Cybersecurity Leader, Potentially a Superman and successful super dad!

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@etihad Amazing work and courtesy by Isabel At counter 3-9 @YYZAirport @TorontoPearson

She is the best of all. Kudos to great work.

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@RailwaySeva @RailMinIndia
Train 16590
PNR-8936024168
Coach - H1 (FirstAC)
Date of travel - 04th May

All the Toilets so bad and dirty and not cleaned even in Hubballi Junction.

Why pay so much money for 1st AC when bedsheet is dirty and toilet is bad ?

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia This is what your team has been sending me.

Where do they mention anything about the issue I have raised about Air India lying about gold and platinum tier ?

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia @TataCompanies @rajeshdogra7
U promised Platinum tier if I earn 10540 points before Nov 30. I spent lakhs on tickets & flew 3 continents on AI. Earned 14315 tier points as per ur statement. Still in Gold on March 31st?
Is this how U treat your loyal customers? Call me

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia Because when your representative called me, she said that she doesn’t know anything about this concern at all. And now, you are saying that you have responded in same email thread.
Clearly one of you is lying.

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia Can you resend the email where you have provided me a solution for this issue ? I don’t see one. But if you say so, then please resend that email

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia No. You have not responded to me at all on the issue that I have raised here.

You are sending me emails about the refund issue for your broken seat.

But this case is about the lie you have told me about my platinum membership.

@DGCAIndia - How can an airline blatantly lie ?

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia What is happening on this concern raised ?

Still no response from you guys

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia PayU link for what ? To move me from Gold to Platinum tier ?

This tread is about the concern I have raised regarding lies told to me by Air India

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia Is there a ticket number to track for this issue ?

Thanks

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia I’m still waiting for your call @airindia

@rajeshdogra7 sir, hope someone from your team will contact me on this matter. I deserve to be in Platinum

This is a legal concern that air India promises something and delivers something else.

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia I'm still waiting for your call on the matter of my Platinum membership.
Hope this is prioritized and looked into.
Thnx

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia Guys, I don’t know what number you are trying to reach.

Here is the screenshot of my call logs and I have not received any calls from you folks.

Honestly, I’m starting to really doubt the authenticity of your service.

Also, best would be to call me on WhatsApp if you can

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia - What is happening with my case ID - 37744680 ?
I paid 134,441 INR One-Way so that I can fly peacefully and comfortably.
And the seat wasn’t working at all. When complained, the airline staff mentioned I will get compensated.
But ur support team is providing peanuts

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia No. You guys are lying.
I have the call logs to prove that I have not received any calls from you guys.

I was waiting for your call on 02nd April from 1300-1400 hrs and even on 03rd April 1300-1400 hours in EST

But no calls received so far.
I’m available same time any day.

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia @airindia @rajeshdogra7 This is the height of inefficiency from your team. Such worst customer service.
They commit over email that they will call me at particular time window and not for one day, but two days I don’t receive any calls.
Not sure if anyone is serious to serve.

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia Just sharing that I've not received any call from anyone on the matters that I've escalated to you folks.

Hope it is taken seriously.

Thank you !

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia Are you kidding here? I have posted that I have already earned 35000 points &then there was the banner that I need to earn another 10,000 points to move into Platinum. I ended up earning 14,000 points. So it makes 49,000 points. Yet, I'm in gold. The link u provided doesn't work.

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia How do I remove it after posting ?

Thnx

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia I'm still waiting for the call from your senior team.
I'm in Eastern Timezone.

[Dr. Shri Kulkarni Ph.D. @shrinivaskk]

@airindia But last time when the same issue happened, you guys have reimbursed 70% of my flight ticket.
Check my previous ticket 07307105

Same issue - Same travel and same problem with same flight.

Instead of fixing the issue, you are offering me nothing for no fault of mine.