श्रीपाद कुलकर्णी

A creative communications consultant, avid nature photographer, writer columnist & a techsavvy person.
RT not endorsement.

[श्रीपाद कुलकर्णी @shrionthenet]

Despite stopping the @BSNLCorporate service some three years ago, their fibre optic cable still has not been taken off my property. Several messages to the local vendor have not yielded any results. @bsnl_care I hope can help. Torture continues!

[श्रीपाद कुलकर्णी @shrionthenet]

@prakashadvani 1. Signal on both the devices. Note to self. Accepts files, links. Works across platforms provided app is synchronised. 2. My trusted HDD attached to OFF-Internet home network works as a quick, super-secure and easy file sharing platform across Ubuntu, Android, and Apple/Mac.

[श्रीपाद कुलकर्णी @shrionthenet]

@DIGISOL_SNSL how do I ensure that I get 200 mbps FTTH speeds after connecting to your DG-GR1321 router/modem? My speeds are capped by the router at <100 while my ISP plan bandwidth is 200 mbps.

[श्रीपाद कुलकर्णी @shrionthenet]

@carrycooldude Linux all the way. But, in recent years I have switched to Mac. Now Mac competes for my attention with Linux.

[श्रीपाद कुलकर्णी @shrionthenet]

@rksio I know what you mean. The first time actually.

[Akshat Shrivastava @Akshat_World]

Several Indians feel under-confident when we speak or write in English.

Please understand that English is our 2nd or sometimes even 3rd language.

So it is fine, if we do it with even 70% accuracy.

Very few nationalities can speak 2nd/3rd language with such high proficiency.

[श्रीपाद कुलकर्णी @shrionthenet]

In many homes and hearts today, one special song has gone silent forever. #queenofmelody #LataMangeshkar #LataDidi

[hemlata varlani @hemavarlani]

In 2020, India witnessed 19.2 Mm user account thefts.
Reportedly, in 2021, that stat went up to 86.6 Mn.!!!
Be aware, be careful.
Today, on #DataPrivacyDay - #KnowMore #DoMore

[श्रीपाद कुलकर्णी @shrionthenet]

Even if you have no other option, I would say it is better to stay away from @BSNLCorporate. Be without the access to internet than paying for harassment of unpredictable, unreliable service.

[श्रीपाद कुलकर्णी @shrionthenet]

The inbuilt complaints process for @BSNLCorporate is worst to say the least. Call toll free. How the heck should I do it when your connection is dead as a log?
Visit website. The drop down has cryptic names. Barring twice, never been able to launch a complaint.

[श्रीपाद कुलकर्णी @shrionthenet]

Am yet to figure out what did I do right both those times that the complaint was accepted. Then the call centre. Experienced it once. Good response but why should I be paying my other operator to reach you because you can’t deliver satisfactory service?

[श्रीपाद कुलकर्णी @shrionthenet]

Interestingly even the @BSNLCorporate AGM Complaints doesn’t rely on their own services. They shared a Yahoo! ID. Is it even legitimate? Safe?

[श्रीपाद कुलकर्णी @shrionthenet]

write an email to some general manager. Please understand that I will write the email. But @BSNLCorporate please also consider delivering the promised services to your customers. And there is a process of resolution after the complaint. You seem unaware of the resolution part.

[श्रीपाद कुलकर्णी @shrionthenet]

I have not seen a company as insensitive to its paying customers as @BSNLCorporate. In the past one week I haven’t had a single day (24 hours) of uninterrupted service. Such pathetic service delivery has conditioned for over three months now. And the reply from them is

[श्रीपाद कुलकर्णी @shrionthenet]

And it seems nobody takes responsibility. Nobody has any inclination to find a solution. Moreover, it is nobody’s loss except for the customer who is paying for uninterrupted, quality services. @BSNLCorporate @TRAI @GoI_MeitY

[श्रीपाद कुलकर्णी @shrionthenet]

The funniest part of the @BSNLCorporate services, I can almost certainly predict when it will be down. Rains: red alert. Infra work nearby: no connection. And cable breaks are so often I wonder if and ever these government agencies talk to each other before digging roads.

[श्रीपाद कुलकर्णी @shrionthenet]

If you want to make a fool of yourself, buy a @BSNLCorporate connection. They are so lavishly unreliable that I am launching new complaints before they resolve the earlier issues. I should be paid for raising all these complaints.

[श्रीपाद कुलकर्णी @shrionthenet]

What the hell is your response time @BSNLCorporate? It has been over 19 hours since my internet services are down and nobody has once bothered to check what the issue is or how to resolve it. Are you listening @TRAI or are ISPs left to take customers for a ride?

[श्रीपाद कुलकर्णी @shrionthenet]

Keep away from @BSNLCorporate They outsource connection. Outsource servicing. And, the customer is left with no option when things go dead. All I have received are standard messages on Twitter. No resolution. Never. If and when things work, it is sheer almighty’s grace.

[श्रीपाद कुलकर्णी @shrionthenet]

Happy to report, @BSNLCorporate service reliability has improved drastically. Since Saturday, it has shut down for over 60 hours. Dead for two nights in n a row. Soon @TRAI ranking should see the ISP in <50% up time category. Wah re #DigitalIndia!