Shubham Sood

Do your part in this world. Tweet my insights into startups, SaaS & Tech. Current @justcall_io / @saas_labs

[Shubham Sood @shusood]

Fear and Insecurity are a part of life.

That's what makes us human.

Inaction or unawareness makes us lazy and obsolete.

[JustCall @justcallhq]

🥁🥁 Drumroll, please! JustCall has earned its place among the top 50 Customer Service Products on G2 once again!

A heartfelt THANK YOU to our amazing customers.
#BestSoftware2024 #CustomerService #G2Top50

There’s more! Read here: https://t.co/2fzSwRpMom

[Shubham Sood @shusood]

@makemytripcare Hi @makemytripcare - any update?

Got a call from MMT but when I picked up- line got disconnected.

[Shubham Sood @shusood]

@makemytripcare @makemytrip I booked a one way ticket on your platform less than 24 hours ago & would like to share screenshots of a ticket that is available for the same journey on https://t.co/Ip5x0WhcFH with a ₹4,000 difference.

[Shubham Sood @shusood]

@makemytripcare Done Neha! @makemytripcare

[Shubham Sood @shusood]

Would request you to proceed with 10x refund of the amount difference in my MyWallet (
https://t.co/tzZvEcFJUw) as I could not navigate the same option on the app nor could get in touch with a customer support rep on call.

[Shubham Sood @shusood]

Still not resolved @SamsungIndia !!!

[Shubham Sood @shusood]

@SamsungIndia @SamsungService @SamsungSupport

I bought a smart view cover last month along with a Samsung S21 phone.

I received a damaged cover and I cancelled the phone (rec’d the refund Rs44149)

I was not shown any option to return /refund the cover on the web store.

[Shubham Sood @shusood]

I was informed someone will call within 10 minutes.

No one’s called me back and again the support has resolved the wrong query. Please resolve this.

[Shubham Sood @shusood]

Listen now to discover:
📈 Steps that get you real results
🌟 Defining your ideal partner and how to recruit them
💰 Articulating the value that your product has to partners

https://t.co/cqwpCOJLIP

[Shubham Sood @shusood]

Learn as I share @justcall_io with @allbound for another episode of the Channel Partner Podcast.

In this episode, I and Tori discuss the past 36 months and why they've been so transformative for the Justcall partner program.

[Shubham Sood @shusood]

@SamsungIndia Done!

[Shubham Sood @shusood]

New product launch!
#salesrep #salestraining

[Gaurav Sharma @Gaufire]

Sales training for sales reps (specifically SDRs & BDRs) is broken as hell.

Sales rep ramp up & readiness time eat sales projections for breakfast.

As per 100s of sales leaders that I talked to, the biggest pain point in scaling sales is...

[Shubham Sood @shusood]

@flyspicejet @AjaySingh_SG @DelhiAirport

One of the passengers travelling along lost ₹1 lakh as baggage was tampered today on Delhi Airport.

Please assist them.

[Shubham Sood @shusood]

@anishastwt Imagination

[Shubham Sood @shusood]

Hey @ola_supports @Olacabs

I took 2 rides and have been subsequently charged more that the estimated fare & a failed discount coupon I applied in the other ride.

There’s no way to reach support via the app & the call is option is an invalid phone number.

Please assist!

[Gaurav Sharma @Gaufire]

Excited to announce our partnership with @Sequoia_India @tejeshwi_sharma @akshay_agarwal_
@GolechaChinmaya and to become a part of Sequoia ecosystem.

Adobe, Atlassian, Gitlabs are some of my favorite companies because they are the champs of

[Shubham Sood @shusood]

A lot can be learnt about a person’s character when they are criticised.

[Shubham Sood @shusood]

Everyone is a guru on Twitter.