Shuvo G. Roy

A Socialist soul trapped somewhere, I have almost given up on my First Serves and struggled with basic stuff like transitioning from Bm to E7 !!

[Shuvo G. Roy @shuvogr]

@alan_stalcup Dead Legs distribution is a solved problem. I have that app built and ready, being deployed in one of the largest Aviation markets next month.

DM me if you have a genuine interest & wish to discuss this further !

[Shuvo G. Roy @shuvogr]

@emirates I had a ticket for my return to London, booked 2 months in advance. You have changed the schedule 2 wks before travel & put me on a 14 hr layover!

I applied for Cancellation & you have deducted a third of the value in Refund Charges !

Stand up comedy, this one?

[Shuvo G. Roy @shuvogr]

@RoyalMail your dishonesty has reached staggering proportions. What starts at the top percolates right down to the bottom.

Your delivery people have now started posting false Delivery Attempted notes on the Tracking site, without even knocking at the door. Not once, twice over !

[Shuvo G. Roy @shuvogr]

@MandSBank these days when Retail Bank Accounts get opened in less than a minute, complex lending happens online & tools for assessment exist to Onboard customers in real-time, you are stuck in documentation for 2 weeks !!

Really?

@HSBC pls clean this mess before integration.

[Shuvo G. Roy @shuvogr]

@AxisBank why can't you give me a Visa/Master card for my NRO account?

[Shuvo G. Roy @shuvogr]

No.. !!

#ripdiogojota

[Shuvo G. Roy @shuvogr]

@airindia Transformation has a new definition - your Business class on the A350 !!

Had seen the aircraft at Farnborough last year and wanted to try it asap.

The MUM-LHR this morning was fabulous. Oh yes, and Ameet deserves a special mention.. way to go, folks !!

#FlyAI

[Shuvo G. Roy @shuvogr]

@virginmedia I requested a home move on the 26/06. Someone at your end has disconnected my service on 24/05 !
I am without services & have spoken to your team thrice, no joy.

This denial of service is in breach of your contractual obligation & as such our contract is now voided

[Shuvo G. Roy @shuvogr]

@SANDIP7864 @UKVIgovuk Data entry errors? In 2025? With Visa requests? After having charged a few hundred pounds?

You are well within your rights to deny visas to people, but this is grossly unfair and negligent. Do you understand what this means to a family's travel plans - expensive air tickets etc.

[Shuvo G. Roy @shuvogr]

@British_Airways No my dear Cody.. I dont want your money. By gods grace, I have what I need !!

I want the world to know how much of a garbage @British_Airways has become. Thats what I want.

And for you, I just have one word of advice. This company won't live long unless it changes.. so, u know

[Shuvo G. Roy @shuvogr]

@British_Airways has become the creepiest of the lot. And the rate of descent, as they say, is phenomenal.

1. Delays to connecting flights
2. No guidance for transit in LHR. No Fast Track lanes
3. Business class entertainment does not work
4. Lost luggage, both ways
5. Contd...

[Shuvo G. Roy @shuvogr]

5. No offies in Service location/country
6. Won't give you seats on next flight, even if they are available !!
7. And the best of the harassments - pay 800 pounds to Downgrade from Business to Economy !!

21st century, bragging about Ethics and Governance. I mean Really ??!!

[Shuvo G. Roy @shuvogr]

@santanderuk ... (2/2) We can help redesign your processes and seamlessly integrate legacy cores to CLM platforms. And help design a Self-serve module to take the load off your dysfunctional back-office, so customers don't have to wait endlessly to know where their money has gone.

[Shuvo G. Roy @shuvogr]

@santanderuk appears your consumer finance processes are badly broken. You can't reconcile a pre-payment in 4 weeks !!

And the only interaction with an anxious customer is an auto-generated reply. For 4 whole weeks!

In 2024 !!

Admit it, you need help. And reach out...(1/2)

[Mphasis @Mphasis]

Digital transformation for banks is more about keeping pace with FinTechs in attracting both existing and next-generation customers, says @shuvogr, Vice President & Head – Banking Solutions (EMEA) at Mphasis, in an article for the @UKFtweets. Read as he talks about the significance of collaboration with FinTechs.
Read More: https://t.co/ddO3lRPyur

#Transformation #banking #Fintechs #Solutions #StayAhead #EngineeringIsInOurDNA

[Shuvo G. Roy @shuvogr]

@tweeter_anita @EmpirePodUK @DalrympleWill Are you planning more dates @tweeter_anita @DalrympleWill

Would there be any more tickets at the venue that one can queue for?

Would really love to come for this. Shame, I missed the announcements.

[Shuvo G. Roy @shuvogr]

@silajitmajumder's Laal Maatir Sarane is one of the most underrated Albums in the history of Indian music. In terms of the philosophical intent or musical creativity its no less than global masterclasses like Simon's Graceland or Springsteen's Seeger sessions.

Worth a listen.

[Shuvo G. Roy @shuvogr]

@silajitmajumder's Laal Matir Sarané is possibly the most underrated pieces of work in the history of Bengali music. In terms of the philosophical intent and creative quality, it stands at par with global masterpices like Paul Simon's Graceland,Springsteen's Seeger Sessions !

[Mphasis @Mphasis]

AI is playing a crucial role in enhancing the consumer experience, transitioning from a mere trend to a primary method of delivering experiences. The integration of #GenAI introduces potent tools for intelligent #automation, revolutionising #banking operations. In this UK Finance article, @shuvogr, Vice President & Head – Banking Solutions (EMEA) at Mphasis, provides a glimpse into the evolving role of #AI in the #financeindustry: https://t.co/4Czn9OlCnR

#StayAhead #EngineeringIsInOurDNA @UKFtweets

[Shuvo G. Roy @shuvogr]

"Down by the riverbabk
A Blues band arrives
The music suffers, baby
The music business thrives"

[Shuvo G. Roy @shuvogr]

@derekobrienmp read your lovely article on the '83 World Cup finals. What nostalgia!
And pls don't lament the loss of goodness, grace and such things. Cricket too has been lost under the rubble of commercial entertainment.
As Paul Simon put it in his song "Can't run but" (1/2)