Hey @KLM my baggage was delayed and now delivered. PIR no a FCOKL23411. I need the baggage delivery confirmation receipt for claiming insurance. But no reply to my emails or calls.
@ITCHotelsCares I had a rewards redemption stay at ITC Maratha Mumbai from 22-23 Dec. room no 1167. I was charged 16k on my card for which I have not authorised the hotel. Repeated mails and calls to the hotel have not helped. How can you help?