Silajit De

[Silajit De @silajitdey]

@UbisoftSupport Even after furnishing multiple transaction invoices to prove ownership of my account which was hacked and taken over in late June, your team has committed a flagrant violation of my consumer rights by deliberately assisting a thief in having complete control of my account that has been a part of my life for more than a decade now. I am dumbstruck and astonished at your incompetence.

[Silajit De @silajitdey]

@UbisoftSupport Thanks to your absolute incompetence, my hacked account is now actively being used by another player who probably took over my account in the first place. In the screenshots attached, it can be seen, that the hacker has changed my name from 'SALAZAR_95' to 'I_Neat_B1ggerz'

Despite providing several documents as proof of my identity and ownership of my account you have deliberately rejected each and every claim of mine, with your absolute incoherent reasoning. Rest assured, a complaint has been lodged against your 'esteemed organisation' for the deliberate mishandling of my case.

[Silajit De @silajitdey]

@UbisoftSupport On the night of 24th June 2025, my Ubisoft account was hacked as a hacker brute-forced his way into my account. The 2FA was disabled, and upon gaining access to my account, the user credentials were also changed. Since losing my account, I have raised multiple tickets to Ubisoft Support requesting for account recovery. As proof, I have submitted images of CD keys obtained on purchasing physical copies of their games, images of Transaction Invoices of their games purchased online. However, none of this was enough for them to verify that I am the true owner of the account. They kept sending an E-Mail verification link to the account CURRENTLY bound to the compromised Ubisoft account and requested that I click on the verification link to confirm ownership of my account - which is absurd, given how it is impossible for me to access an E-Mail account that is currently bound to my compromised account (Since, the hacker changed the E-Mail ID of my Ubisoft account, the e-mail verification link sent by Ubisoft Support is now going to the E-Mail inbox of the hacker, instead of mine).

[Silajit De @silajitdey]

Thanks to your absolute incompetence, my hacked account is now actively being used by another player who probably took over my account in the first place. In the screenshots attached, it can be seen, that the hacker has changed my name from 'SALAZAR_95' to 'I_Neat_B1ggerz'
Despite providing several documents as proof of my identity and ownership of my account you have deliberately rejected each and every claim of mine, with your absolute incoherent reasoning. Rest assured, a complaint has been lodged against your 'esteemed organisation' for the deliberate mishandling of my case.

[Silajit De @silajitdey]

Related to Ubisoft Support Ticket: 23905605

[Silajit De @silajitdey]

@UbisoftSupport With regards to my previous posts, I would like to let you know (and everyone else seeing this) that the mistreatment dealt to me is in a blatant violation of my consumer rights. As such, I have the right to immediately demand an escalation of this issue to the highest level possible in your esteemed organization's support team hierarchy.

[Silajit De @silajitdey]

@UbisoftSupport As a loyal customer to your franchise for more than a decade now, it is disheartening to be treated the way I am being treated right now. Your 2-Factor Authentication is so weak, that the hacker was able to disable it and gain access to my account.

[Silajit De @silajitdey]

@AorusOfficial The managing staff of the service center deliberately accused us of damaging the motherboard. They lodged an RMA request, while informing us that they will only attempt to repair the mobo and not replace it.... (2)

[Silajit De @silajitdey]

@AorusOfficial I recently visited a Gigabyte service center in Kolkata, India to place an RMA request for my non-functional motherboard. I was treated rudely by the managing staff who refused to accept a request for replacement of my B550 aorus elite motherboard.. (1)

[Silajit De @silajitdey]

@AorusOfficial The managing staff of the service center also mentioned that the motherboard will not be repaired in all probability and will eventually be returned to us in the damaged condition. We were treated in an extremely unethical and unprofessional way... (3)

[Silajit De @silajitdey]

@AorusOfficial In relation to my previous three tweets, I must state that the staff randomly attached a couple of labels on the motherboard to point out areas that were burnt out in the device. They accused us of damaging those areas deliberately... (4)

[Silajit De @silajitdey]

@AorusOfficial In relation to my previous 4 tweets, I must also mention that I didn't turn on my PC for a couple of days. One day, when I tried to boot up the PC, it simply would not work. Hence, we took the motherboard to the service center. Please look into the matter. (5)

[Silajit De @silajitdey]

@AorusOfficial In relation to my previous 4 tweets, I must also mention that I didn't turn on my PC for a couple of days. One day, when I tried to boot up the PC, it simply would not work. Hence, we took the motherboard to the service center. Please look into the matter. (5)

[Silajit De @silajitdey]

@AorusOfficial In relation to my previous three tweets, I must state that the staff randomly attached a couple of labels on the motherboard to point out areas that were burnt out in the device. They accused us of damaging those areas deliberately... (4)

[Silajit De @silajitdey]

@AorusOfficial The managing staff of the service center also mentioned that the motherboard will not be repaired in all probability and will eventually be returned to us in the damaged condition. We were treated in an extremely unethical and unprofessional way... (3)

[Silajit De @silajitdey]

@AorusOfficial The managing staff of the service center deliberately accused us of damaging the motherboard. They lodged an RMA request, while informing us that they will only attempt to repair the mobo and not replace it.... (2)

[Silajit De @silajitdey]

@AorusOfficial I recently visited a Gigabyte service center in Kolkata, India to place an RMA request for my non-functional motherboard. I was treated rudely by the managing staff who refused to accept a request for replacement of my B550 aorus elite motherboard.. (1)

[Amitesh Dhar @dhar_amitesh]

@BungieHelp @Destiny2Team

[Silajit De @silajitdey]

Hey @DirtyEffinHippy @BungieHelp, I just got banned for no reason whatsoever in Destiny 2. I have never used any cheats, but I constantly kept getting kicked during Crucible matches. Here's my Case ID:239355. Could you please help?

[NGON @NGONGaming]

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