SimonB

[SimonB @simonBaly]

@HeathrowAirport shocking service from one of your parking operators at terminal three @ChooseParkVia @ParkViaUK long waits for vehicle return, additional charges and ultimately unable to exit the car park. Surprised you would associate with businesses of this type.

[SimonB @simonBaly]

@British_Airways I booked parking at LHR via https://t.co/Hgabco1gdZ with @ChooseParkVia @ParkViaUK - Terrible service and I’m surprised BA is associated. Was required to pay extra charges on arrival and departure, wait 30 minutes for vehicle return then unable to exit car park

[SimonB @simonBaly]

@HeathrowAirport why are you associated with Park via-absolutely appalling service on arrival and departure, an embarrassment to UK infrastructure!
1 hour wait in to total. Disappointing…

[SimonB @simonBaly]

@British_Airways why are you associated with Park via on your website as a parking provider at LHR.
The service is appalling, Car nowhere to be seen on return. After give 40 mins notice
repeated calls to announce our arrival seem to be ignored. 1:30 wait time!! Its a disgrace

[SimonB @simonBaly]

@British_Airways There was no lounge at the terminal to which the flight was relocated to.
This was definitely not a business class experience.

[SimonB @simonBaly]

@British_Airways
Return Business class flight lyon to Gatwick, change of terminal, contrary to information on your app, check in a total shambles, no lounge, queues for passport control…… What an earth has happened.

[SimonB @simonBaly]

@WilsonGolf Bough a club 13 months ago which you repaired, returning to me 2 weeks ago. Broken again!! Being returned from @Americangolfuk Hoping you will sort it this time. £400 and broken in 13 months not great

[SimonB @simonBaly]

@Zoom Your call centre was supposed to be calling me to discuss.

[SimonB @simonBaly]

@Zoom just noticed an auto renew subscription on a dormant Zoom account with payment being taken through PayPal. Assume all your accounts are auto renew - how many millions of people have fallen into this trap of money being taken for a service they are not using?

[SimonB @simonBaly]

@Repaircare_UK charged £200 for a visit for a problem with a cooker, not to be repaired – then on challenge told the problem is an installation error! – Nonsense when the appliance has been fine for three years. What a rip-off!! @Repaircare_UK @Screwfix you should be ashamed.

[SimonB @simonBaly]

@VodafoneUK The point is that it incorporates charges for the cost of the handset which has been paid for.

[SimonB @simonBaly]

@VodafoneUK handset contract ended but no change to direct debit payment so overcharged for the phone. Your people tell me that is normal and no refund possible. That is literally blatant overcharging!!! Tantamount to fraud.

[SimonB @simonBaly]

@VodafoneUK I have been overcharged for a product to the time of approximately £150. If that happened with any other product criminal charges would be pursued. It is literally fraud.

[SimonB @simonBaly]

@marksandspencer Multiple products and ranges, increasingly so over recent months. Beginning to be in issue, meaning I would shop elsewhere.
In my view, you should not sell a product due to expire in less than 24 hours without it being marked down!!!!

[SimonB @simonBaly]

@marksandspencer finding myself buying, increasing amounts of your food to go from Chichester store with barely 24 hours left before use by date. Unacceptable for a premium, product - allegedly!

[SimonB @simonBaly]

@alamocares Once again, disappointing response, avoiding assumption of any responsibility, instead simply blaming @bookingcom

[SimonB @simonBaly]

@Alamo @alamocares reserved a car from you at Chambery. Didn’t have a credit card with me and you would not accept contactless payment so no car. Left me in a very difficult position!! In 2023!!! Come on, get with the moment. Cards are from the dark ages.

[Alamo Rent A Car @alamocares]

@simonBaly Hello, we are disappointed to hear this. Can you please send us a DM with your full name, reservation number, phone number and email? Thank you. - HH https://t.co/gwYeQQMuyh

[SimonB @simonBaly]

@bookingcom V V poor experience having rented AND PAID for a car to arrive for collection to discover the only form of payment possible was ACTUAL credit card - no contactless option. This was not clear and caused enormous challenge and inconvenience. @Alamo no help at all!!

[SimonB @simonBaly]

@alamocares I have sent details and hoping for some meaningful settlement and compensation for very significant inconvenience and additional incurred cost.