@MoCA_GoI@MoCA_GoI Air India has rejected my claim for delayed baggage in violation of MoCA’s DCGA CAR regulations and article 17.3 of the Montreal Convention. I have filed a grievance with AirSewa and would request the ministry to look into the matter.
Air India ruined my trip. I made an urgent trip from London to Imphal as the supply of essential everyday items (hygiene products, medicines, etc) is running short given the political situation in Manipur. Sadly my bag has been missing for 5 days. Air India has showed no urgency.
The DEL MHB team switched off their phones, ignored calls when I questioned why they asked my rep to come today if they can’t help clear customs today. They realized they messed up but thought better to ignore the customer than to admit to their mistake. No accountability at all!
Further developments that show exactly why @airindia will always remain the object of an entire nation’s embarrassment.
Bag arrived from London 8 days later. AI refused to clear customs on my behalf although it is the rule under IATA and the Montreal Convention.
Continued ⬇️
Air India ruined my trip. I made an urgent trip from London to Imphal as the supply of essential everyday items (hygiene products, medicines, etc) is running short given the political situation in Manipur. Sadly my bag has been missing for 5 days. Air India has showed no urgency.
Their solution? Spend my own money to come to Delhi and clear customs or beg someone to go on my behalf.
Arranged for someone to go to IGI & confirmed with AI team that today is a good day to come. When my person arrived, they said today is not possible.
⬇️
Never again Air India… after all these years of loyalty, I will never travel with you again and neither will my family even if you are the last airline on earth. You suck, your service sucks, and you deserve the reputation you’ve inherited. 🤮
I don’t know how this airline is staying afloat because this attitude and carelessness is why their safety record sucks, why their customers suffer, and why they will never become a world class airline. World class airlines are run by world class people… and they’ve far from it.
They have harrassed me, sent me from pillar to post, and caused me extruciating physical pain and mental stress for 10 days.
The worst part? They are not even apologetic. The typical jo ukkadna hain ukkadlo attitude because they are owned by a big lala company @TataCompanies.
I’m in a situation where I might need to fly to a metro city so that my aging parent and siblings have the supplies to make life work in Imphal.
Never going to choose Air India again. I don’t care about my loyalty status. I cannot cope with the stress of flying with them again.
Over my adult life, I’ve always chosen Air India over foreign airlines despite their reputation as it connect Indians from remote parts of the Northeast to the world, but maybe my loyalty has been misplaced. What’s the point of it if they have no empathy for their customers!?
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ANALYSIS: Misleading
FACT: Propaganda accounts are circulating a video of a burning house with the misleading claim that the house of Ex-MP Thangso Baite in Lamphel supermarket, #Manipur was burned down by the #Meitei people. (1/3)
Thanks to @thewire_in and the brave women who cared to listen to Meiteis + Kukis. You’re right, ordinary people don’t gain from this war. Some definitely do. I cannot bear to see the people of Manipur become the sacrificial lamb. WE ARE TIRED. WE WANT PEACE. WE WANT IT NOW.
Angela Rangad from Meghalaya, Jarjum Ete from Arunachal Pradesh, Roshmi Goswami from Assam and Syeda Hameed from Delhi embarked on a trip to Manipur on August 3. This is what they found.
https://t.co/mftKBBQPWx
The ex MLA happens to be a neighbor. The fire started due to an electric short circuit from rain damage in the top floor. As soon as we saw the fire, we contacted the fire dept and they put out the fire in 15 mins! Our own property was damaged. Please stop the misinformation!
@hoihnu@PMOIndia@Spearcorps Our own property was damaged and Meitei, Naga brothers came together to stop further damage. Please do not go on and spread unverified news. If you wish to get details about this fire (with proof). Feel free to contact me.
@hoihnu@PMOIndia@Spearcorps Let’s not spread misinformation. I was there when this happened as they the former MP is a neighbor. It was an electric short circuit that started the fire as the house was abandoned. We called the fire dept and the fire was put out in 15 mins. Please do not spread hatred.
Defending a united Manipur can only be founded upon a principle of shared beliefs and values that cut across diverse communities. It suits the need of a people in a small and compact territory in a globalized world...
United Manipur, therefore, is the opposite of those ethnocentric and exclusivist political projects that invite conflict and estrangement.