Simpo

Digital Adoption Platform for SaaS Customer Success and Product Teams.

[Simpo @simpoio]

Ensuring that we offer product integrations to make Simpo users’ lives easier is key. This blog is part one of the unpacking of our upcoming product integrations. Check it out.

#Simpo #Product #Integrations

https://t.co/YfVBDGT8NG

[Simpo @simpoio]

Too often, we see brands focus their efforts on #onboarding a single “champion." Problem is, when that person leaves the company, the account is likely to #churn. Read more to learn how to avoid this common mistake.

https://t.co/qDVXFnZC6I

[Simpo @simpoio]

Did you know that April is Stress Awareness Month?

Thank you to our People Operations Manager, Orit, for writing this blog to provide tips on how to manage stress.

#Stressawareness #Stressawarenessmonth #Simpo #Wellbeing #Employeewellbeing #SaaS
https://t.co/Rc6ZD7VxxY

[Simpo @simpoio]

Are you a #product manager? Let's talk about the #challenges you face everyday, and five ways to be a better.

#PM. #Simpo #Productmanagement #Productmanager #SaaS #Collaboration
https://t.co/K237YhUSdw

[Simpo @simpoio]

Customer Success Truths! Episode 2 is ready for you - The Customer Success Role during the #Trial. In this episode, we'll discuss the User Journey, and how the Customer Success team can help activate, onboard & convert. Watch now on-demand with this link: https://t.co/PBPfzebbTv

[Simpo @simpoio]

For a SaaS company to succeed, it is Product Management and Customer Success teams need to work closely. Read this eBook to learn how to balance priorities across the customer journey and why cross-functional teamwork is crucial.

Use this link to read: https://t.co/Gng5fYh7sY

[Simpo @simpoio]

For any #SaaS company, guiding users through a successful onboarding cadence is key. Onboard someone right, & they are much more likely to fully adopt your product, & not #churn down the line. Read this blog to get tips on #onboarding success.

https://t.co/cJ63NqpXky

[Simpo @simpoio]

Last chance to register! Just us tomorrow, Tuesday March 30th for a live webinar featuring @wes_bush, CEO of @productled & Yuval Karmi, CEO of @simpoio.They'll share the steps every product team needs to take to successfully launch a new feature.

https://t.co/1mGe0tPFgA

[Simpo @simpoio]

Join us for our LIVE webinar + Q&A on March 30th with Wes Bush, bestselling author and advocate of Product-Led Growth, and Yuval Karmi, CEO of Simpo. Can't join us live? Register and we will send you the recording after the event. We'll see you there!

https://t.co/fHkqER0LbZ

[Simpo @simpoio]

Everything starts with user adoption. Users only want to retain access to products that they have truly adopted and rely upon to get jobs done. Read on to understand what strong #adoption looks like, and how to drive retention through app user experience.
https://t.co/0D2F0QEeoz

[Simpo @simpoio]

Want to know which steps in the customer journey tend to be the most neglected? And what SaaS companies can do to address these?

Read on to get the answers in this Q&A between Max Smith-Gee, Head of Customer Success here at #Simpo.

https://t.co/u9SIT8atgl

[Simpo @simpoio]

Did you hear about the new Simpo #Segments functionality yet?

If not, watch this quick explanatory video right inside Simpo. We'll show you how this is a major unlock to communicate with your customer data and #analytics - no matter where it lives.
https://t.co/dBNCfkeQ8o

[Simpo @simpoio]

🎉We've very excited to share that we just launched a new release with our Segments feature in our platform. Thanks to our customers and prospects for providing valuable input.

#segments #segmentation #relevance #freetrial #release #simpo

https://t.co/97NqtqNk7m

[Simpo @simpoio]

Does your user journey actually play out the way you’ve painted it? Do all users step through it in a similar fashion? Heck no.

This post will uncover some Customer Success Truths, try to understand why & importantly what we can do to overcome them.

https://t.co/MCa8LqsUYp

[Simpo @simpoio]

Are you a Full Stack Engineer? And looking for a highly collaborate, and highly impactful culture to work at?

Good news. We are #hiring - Check out this blog we wrote to answer all of your questions about our #engineering culture.
https://t.co/EVKt394gVN

#FullStack #Engineer

[Simpo @simpoio]

Customer Success Truths!
Practitioners in the trenches will share real stories and cover:

- Phases of the user's journey / the role CS plays
- When low-touch is the best approach vs high-touch
- A clean hand-off from sales to CS.

Watch now: https://t.co/r2bVOSkfyf

[Simpo @simpoio]

Too many companies rely on engineering to provide in-app guidance to users.

Why is this an issue?

Read this blog to find out why and tips to provide excellent in-app guidance without the help from #engineering resources.

https://t.co/spS8qGY9Ls

[Simpo @simpoio]

Are you part of a #SaaS, product led group?

Watch this free webcast featuring one of our very own customers, Jeff Gove at Neat, share his wisdom on how to pivot to a 100% #SaaS with multiple products, which tech stack worked & why, and more!

Watch here: https://t.co/DuDqSEpVdL

[Simpo @simpoio]

Great panel held by our very own Customer Success Manager! #CustomerSuccess #customerjourney #SaaS #simpo

[Global AI Forum @globalaiforum]

The Customer Success Festival hosted by Future of SaaS
@davidcapple - @NotionHQ @stutibhargava - @immersivelabs Christoph Deckert - @PersonioHR and Maxwell S. - @simpoio discussed best practices in achieving customer retention.

[Product School @productschool]

Fireside Chat with @Simpoio CEO, @YuvalKarmi https://t.co/5I8ehmNS0R