@DrAJWorley@AmazonHelp No problem, I’m happy it helped you to get one step closer to a resolution. Although my experience of @amazon is one step forward two steps back.
@DrAJWorley@AmazonHelp If you send an email to [email protected] someone from their Executive Customer Relations department will get in touch. This is the email address. [email protected] if you want to contact them directly. Good luck! I’ve given up now!