@wetravel, such awful customer service. You have reps that are scamming your customers, and you do not even know it. We have $182 missing from our account, and your customer service does not care about it... Perhaps they stole it. And no one responds to any messages after this.
@delseyofficial i put in warranty request for a $600 bag… and what I got in package was a STRAP. So first I got a shitty product for a $600 bag, and now I have a strap for that. No one is replying to any emails, and giving any updates. It has been months, and dozens of emails.
@AmericanExpress Hi there, I have called you four times now, and LITERALLY NO SOLUTION WHATSOEVER. As a small business we have better and more important things to focus on, than to make sure our account is working. Calling Amex 5 times should be the least of our concerns.
@AmexBusiness I have been trying to reach your customer service, and I am not able to connect with anyone. My account is not working, and this is an urgent matter. Please help me connect with customer care!!! @AskAmex@AmericanExpress
@AmericanExpress I called four times… twice I did not get through, and two times your reps hung up on me. My account is restricted, and am unable to do anything with it.
@Snapchat Hey there, I have been trying to reach your customer support for a while now, and have had no luck. Can you point me in the direction where I can some attention? Thank you!
Does anyone agree that if there was a worst customer service award, it would definitel go to @Meta ?
Their customer service people are extremely negligent and do not resolve anything EVER.
@icbc you are stealing money from your customers… telling them to pay the fee and not providing the service! Such a shame that BC can’t even serve its citizens with honesty.
@MikeSievert Your company is defrauding its customers and misleading them to steal money. and you are not doing anything about it. Your customer service team is not helpful. Who are we supposed to talk to to get help?
@Chase@ChaseSupport Why is your claims department so slow and not at all customer friendly. It has been more than 2 months since I filed the claim and have no update it. I have sent several emails and even called them multiple times.
@AmericanAir Hi.. when my bag was delayed for about 12 days, a lot of items were stolen and missing by the time I received it. And none of your team members are willing to help me with this? Can I get in touch with someone who can assist?
@AmericanAir Hi.. my baggage was delayed on 7/1 and I have no update on it. Not only is no one responding to my queries, your customer service reps are hanging up on me.
@AirCanada My baggage is lost, and your customer service has NO ANSWERS whatsoever. My bag has my medicine, my clothes for my conference tomorrow morning, my contact lens and other essential items. I NEED URGENT HELP.