You want to see the world worst customer service, then look no further than @British_Airways .
Try and do anything that involves actually talking to anyone and you hold longer than the flight time , you are traveling on ..
What’s happened to this once great airline ?.
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BREAKING: The UK's COVID alert level has been increased to level four - its second highest level - following advice from the UK Health Security Agency
More on this breaking story here: https://t.co/GzdSp6A7CV