Sasha Mossman

[Sasha Mossman @sj_mossman]

@ThreeUKSupport our WiFi signal in the M50 area has been down since 25th July - problems with the mast. On Mon 29th we were told id be fixed within 7 days, when we spoke to the team again on the 5th we were told 7 days. It’s now been 18 days. Can we have an update ASAP

[Sasha Mossman @sj_mossman]

@ThreeUKSupport Dm sent!

[Sasha Mossman @sj_mossman]

@ThreeUKSupport could I speak to someone over DM about the signal problem in our area? It’s been two weeks now with no resolution

[Sasha Mossman @sj_mossman]

@ThreeUKSupport just following up on this. I’ve also sent a DM

[Sasha Mossman @sj_mossman]

@ThreeUKSupport I have been on with them since 10am, I’ve not been getting any answers at all

[Sasha Mossman @sj_mossman]

@ThreeUKSupport how do I get in touch with your engineers in the Salford Quays (M50) area? We have been without WiFi for 10 days now - customer service says to wait another 7 days which is impossible as a remote worker. Have been told it’s a fault with the mast but no update

[Sasha Mossman @sj_mossman]

@ThreeUKSupport I have sent a follow-up DM

[Sasha Mossman @sj_mossman]

@ThreeUKSupport Done

[Sasha Mossman @sj_mossman]

@ThreeUKSupport We were told to wait 7 days, 7 days ago, and have heard nothing. We were also told the mast would be fixed by now. We physically cannot work without the WiFi. How do I speak to the engineers involved?

[Alex Szabo-Haslam @szabohaslam]

I’ve made #ArcticMonkeys soundwave T-shirts to partner the tour poster for the Sheffield gigs last year.

They’re good and scientifically guaranteed* to make anyone wearing them look 10 years younger.

*I hope.

Tag a friend and share for a chance to win one.

@HelpSheffield.

[Sasha Mossman @sj_mossman]

@szabohaslam @HelpSheffield @calisntwright

[Sasha Mossman @sj_mossman]

@_tessalex I’ve dm’d u x

[Sasha Mossman @sj_mossman]

@JakeCrowe19 Can’t for some reason, mine are open though

[Sasha Mossman @sj_mossman]

@lucyjackson8911 I have two if you’re still looking :)

[Sasha Mossman @sj_mossman]

Selling 2x easy life tickets for Sheffield 10th October just looking for FV, dm me x

[Sasha Mossman @sj_mossman]

@YWHelp Hi Gemma, I’ve not had anything through!

[Sasha Mossman @sj_mossman]

@YWHelp Hi there, I’m in the S6 area of Sheffield and our water has completely shut off. Is there a problem in our area and if not, what should we do?

[Sasha Mossman @sj_mossman]

@alisyacowley2 Hiya, are these still available? x

[Sasha Mossman @sj_mossman]

@madelinahowell Hi Madeleine! I have a specialist client that would be able to help with your request. My DMs are open if you'd like to get in touch.