sam

[sam @sjtriggs]

@HelloFreshAU We have been trying to sign up for two weeks now and every time we get to payment it fails with the error message in the attached image. We have tried multiple different emails, credit and debit cards and PayPal. We have also email support. Please help!

[sam @sjtriggs]

Trying out @theTunnelBear so I can browse privately from my ISP https://t.co/k2tNKNruFY

[sam @sjtriggs]

@Telstra Okay thanks I will ask the landlord to request for a technician.

[sam @sjtriggs]

@Telstra Landlord did call support and they suggested to just check all of the connections. How do we request a technician to inspect?

[sam @sjtriggs]

@Telstra I have tested the house multiple times with the isolation test & other tests. I think it could be infrastructure fault? 2/2

[sam @sjtriggs]

@Telstra Hi I have ADSL 2, I wish I could get cable here. I have checked status page and nothing. Been like this since the 16th DEC. 1/2

[sam @sjtriggs]

@Telstra Have had less than 0.1Mbps since Friday last week! Troubleshooting resulted with no issue. Manly West, Brisbane 4179 Please help :(