Sanjay Kewlani

Photographer, Architect, Technophile, Cricket Fan, Wannabe Musician, Matthew Good fan

[Sanjay Kewlani @skewlani69]

@StarHub I’ve been on your live chat , it took me 5 times longer to resolve a simple issue. I absolutely HATE what you guys have done to customer service. I’m a 16 year loyal Starhub customer. I am seriously reconsidering that loyalty.

[Sanjay Kewlani @skewlani69]

@StarHub how does one speak to a human being at your organization? Your automated services suck and you’ve taken away all options to speak to someone

[Sanjay Kewlani @skewlani69]

@flyscoot I’m at Koh Samui airport waiting for my flight to Singapore. The flight is apparently delayed by 2 hours. There are no announcements, no communication, no staff to give us information. Why weren’t we told beforehand? We wouldn’t have left our hotel? Worst airline!

[Sanjay Kewlani @skewlani69]

🧪 @CocaCola I scanned one of your products on @YukaUS and it contains additives assessed as high-risk (Sulphite ammonia caramel, Phosphoric acid, Acesulfame K, Aspartame). I ask you to remove them in order to protect consumer health. #NotInMyProduct https://t.co/1ZaK5geuyi

[Sanjay Kewlani @skewlani69]

@GrabSG Too late. I couldn’t find a way to connect with you guys within your app. I kept getting sent to automated responses. Really subpar experience. Thankfully I could connect with the driver and get him to deliver to the correct address.

[Sanjay Kewlani @skewlani69]

@GrabSG your food delivery experience in the app is shitty. Why can’t I change my delivery address within a minute of placing an order?

[Sanjay Kewlani @skewlani69]

Thanks Frank Ocean for spending 1,024 minutes with me in 2022. I couldn’t stop listening to Lost. #SpotifyWrapped https://t.co/tTmkNR5Yp9

[Novade @Novadegroup]

Another big win! 🏆
We are incredibly thrilled and humbled to receive the prestigious Smart Cities Award (Private Sector/NGO) at the 2022 World Information Technology and Services Alliance (@WITSA1) Global ICT Excellence Awards! 🎉

A huge thanks to @SGTechSocial. 🙏

[Sanjay Kewlani @skewlani69]

@JohanJQ @RevolutApp I have spent more than two weeks wasting my time following up on my problem. They can’t even give me a time frame to resolve my issue. This is even though I have a paying account

[Sanjay Kewlani @skewlani69]

@RevolutApp your customer support is pathetic. Ever since I’ve upgraded to metal I’ve been having trouble using my cards and my issue keeps getting passed around among level 1 support agents. My requests to escalate to a higher level of support have not been fulfilled

[Sanjay Kewlani @skewlani69]

@RevolutApp @NStoronsky two weeks and I still can’t use my card. The response from customer support is that they have no time frame to resolve the issues with my account. They can’t even provide me with an SLA. This is crap.

[Sanjay Kewlani @skewlani69]

@UberINSupport I’ll believe it when I see change and you stop using bots and canned responses to reply to feedback here’s another beauty that I am riding to the airport in. Banged up. Broken side view mirror. Unfortunately I have no choice but to ride in this

[Sanjay Kewlani @skewlani69]

@TheOfficialSBI I’m sure you get a lot of complaints but this time I want to commend the incredible service of the team at the Linking Road, Khar, Mumbai branch. Abhinav, Manoj, Rakesh and others go above and beyond and their speed exceeds any multinational bank

[Sanjay Kewlani @skewlani69]

@UberINSupport I can share all of that, but this isn’t about this one trip or this particular driver. I don’t want him to be punished. It is about the overall standards of your cars in Mumbai

[Sanjay Kewlani @skewlani69]

@Uber_India by what stretch of the imagination do you call cars with seats like this premier?
My experience with Uber in Bombay has been dirty cars with torn seats

[Sanjay Kewlani @skewlani69]

I'm trying to do my crypto taxes. @cryptocom @Kris_HK when will you add a complete API with full transaction support for your wallet app so I can file with @CoinTracker

[Sanjay Kewlani @skewlani69]

@RevolutApp trying to reach a customer service agent and it’s impossible. I’ve filled a dispute form and I need some help, how the heck does one get help?

[Sanjay Kewlani @skewlani69]

Tagging the correct Saurav Ganguly @SGanguly99

[Sanjay Kewlani @skewlani69]

@Saurav_Ganguly get this some traction! It’s a historic series that deserves this kind of retelling

[Sanjay Kewlani @skewlani69]

@Saurav_Ganguly get this some traction! It’s a historic series that deserves this kind of retelling

[Vistasp Hodiwala @AlwaysChekhov]

@Saurav_Ganguly
If there is ONLY ONE THING YOU MUST READ ALL DAY, please make it this Saurav. It's a shame! And you of all people should have a personal stake in this extraordinary project.

https://t.co/8jtQp471NA