Susan Ngacha

Business Growth Catalyst

We connect, coach and inspire entrepreneurs

[Susan Ngacha @skillstrade]

@Thuranira_1 Oh
H48

[Vala Afshar @ValaAfshar]

Front → ↻
Right → ↑
Upper → →
Right → ↓

Repeat 5 times

https://t.co/r0Mgll8uBy

[Kenyans.co.ke @Kenyans]

Paul Muite pleads with CJ Koome for the court to ignore Saturday and Sunday and move the ruling to Wednesday.

[Susan Ngacha @skillstrade]

@DCI_Kenya P

[Susan Ngacha @skillstrade]

@Zuku_WeCare hey. I can't get through to customer service.

[Vala Afshar @ValaAfshar]

The most successful people I know:

1 compassionate
2 good manners
3 resilient
4 disciplined
5 unselfish givers
6 self-taught
7 natural connectors
8 humble and kind
9 hard working
10 radically transparent
11 honest
12 pragmatic optimists
13 open-minded
14 mindful
15 take notes

[Vala Afshar @ValaAfshar]

As I get older, I realize:

1. Protecting your time is most important
2. Networking is about giving
3. Given a choice of kind or clever, be kind
4. Good manners important as good education
5. Work with people you trust, respect and like
6. The best teachers are lifelong students

[Bishop Dale Bronner @BishopBronner]

9 Things to quit:

1. Trying to please everyone
2. Fearing change
3. Living in the past
4. Overthinking
5. Being afraid to be different
6. Beating yourself up over mistakes
7. Sacrificing your happiness for others
8. Thinking you're not good enough
9. Thinking you have no purpose

[Vala Afshar @ValaAfshar]

Language of successful managers:

1 how can I help?
2 what do you think?
3 your work matters
4 I trust you and our team
5 I appreciate your commitment
6 thank you for working hard
7 I was wrong, I am sorry
8 your career path is my priority
9 do you have the tools to succeed?

[Vala Afshar @ValaAfshar]

Doctors won’t make you healthy.

Nutritionists won’t make you slim.

Teachers won’t make you smart.

Gurus won’t make you calm.

Mentors won’t make you rich.

Trainers won’t make you fit.

Ultimately, you have to take responsibility.

Save yourself. —@naval

[Vala Afshar @ValaAfshar]

It's hard to teach:

1 sense of urgency
2 critical thinking
3 creativity
4 customer empathy
5 team commitment
6 humility
7 unselfish giving
8 judgement
9 grace and dignity
10 positivity
11 optimism
12 bias towards results
13 active listening

Strong leaders teach the hard stuff.

[Vala Afshar @ValaAfshar]

As I get older, I realize:

1 lost money can be found again; lost time is lost forever

2 networking is about giving

3 you are not your job

4 learning to learn, and changing yourself, is a superpower

5 keep in touch with good friends

6 great listeners can hear/see the unsaid

[Vala Afshar @ValaAfshar]

Advice to new managers:

1 earn trust by giving it
2 hire for EQ, train for IQ
3 eat lunch with your team
4 tell people their work matters
5 be a player-coach
6 feedback in private, praise in public
7 in victory, lead from back
8 in crisis, lead from front
9 communicate intent

[Vala Afshar @ValaAfshar]

How to reduce stress:

1 remove sense of entitlement
2 exercise daily
3 drink more water
4 read and write more
5 give without expecting get
6 be a better friend
7 quality time with family
8 do not respond to negativity
9 random acts of kindness
10 adequate sleep #TuesdayThoughts

[Susan Ngacha @skillstrade]

<https://t.co/iOllFljqYl

[Susan Ngacha @skillstrade]

https://t.co/C1LkZC7a21

[Susan Ngacha @skillstrade]

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[Susan Ngacha @skillstrade]

https://t.co/JJYQNktB6z