@ATVIAssist I have been submitting tickets for 3 or 4 weeks now. Does anyone ever reply or help? I can't get anything. no one to chat with, no email response, not a # to call. I need help.
"How can I help?" doesn't always mean doing someone else's work, or adding another task to add to your list. There are other ways to help.... ...holding space for someone to reflect. Not enabling bad behavior. Coaching someone to talk with the person they are frustrated with.
The best way to get less stress in your life (right this minute) is to stop believing all your stressful thoughts. Every thought that enters your head isn't true or accurate, so don't treat it as gospel.
When people vent, whine and complain, it's not solving anything. An easy path would be to simply collude with them or sympathize. But what they really need is a voice of reason that will help them get back to the truth.
Willingness is a critical part of personal accountability. Leaders can't force someone to buy-in. They can only ask, “Are you in or are you out? What’s your level of willingness?”