Thanks to Nicole and Lilly from The Marshmallow Lady for looking after my family.
If you love a good hot chocolate come and visit the Marshmallow Lady @ 14 Rodney street, where Nicole & Lilly makes the most delicious marshmallows in house.
https://t.co/Kvmla8sNxb
@cultbeauty Yeah take a look: it’s order 457529743, placed on 21st December. Then look At the message thread and the debacle that ensued. Including one adviser telling me to collect from a text parcel shop when the Evri app was saying it wasn’t there. I waited 30 mins at the Tesco. Not there
@cultbeauty absolute shocker of customer service. Whoever you’re outsourcing to you need to get rid. Ordered Xmas presents which never came.getting messages back sending me in circles asking me to confirm things I already have and not cross referencing order. Lost a loyal custom
@Eurostar Why aren’t you putting live departures on your website? Gare du Nord is rammed, if we knew when the 9.13 went we’d know what to do. An absolute disgrace. I was delayed for hours getting here.
@Eurostar I’m trying to change my booking. I have 5 people on my ticket. I’m trying to split it but can’t, told to ring a number. That number isn’t open