Craig Kistler

UX Strategist, Web Designer, Consultant, Father, Husband & Founder ( &

[Craig Kistler @smallfarmdesign]

Download this eBook of quick tips for improving the most important page on your #eCommerce site
https://t.co/hZaDm0NJoD

[GV Art + Apparel @GVartwork]

Thanks! Happy to help out and show our support!

[The Gazette @MedinaGazette]

#MGBoyshoops: @BHSGoBigBlue gets off to slow start before floodgates open against @whsgrizzlies https://t.co/qt7QzXk9Mz

[Brunswick HS Athletics @BHSGoBigBlue]

Girls 🏀 :

[UX Akron @uxakron]

Join us at our next meeting on 1/30/2019. @smallfarmdesign will discuss Conversion Killers: #UX Issues that Cause Customer Conversion Problems. https://t.co/ogMnzXPoX1 #UserExperience #CRO #CX #CustomerExperience.

[GV Art + Apparel @GVartwork]

With the Chief Wahoo news it's awesome to hear the amount of people wanting to see our C Feather design as the new logo. We understand both sides but if the Chief is going away for good we still need to acknowledge our teams heritage with more than the block C. RT if you agree!

[Branden Moskwa @bmoskwa]

How #Omnichannel #Retail Is Destroying Your Experienced Salesperson Workforce
https://t.co/W6rmnd0Qsw | @TheRetailDoctor @IBMcommerce

[Craig Kistler @smallfarmdesign]

Forrester found that only 18% of US brands were noted for providing good or excellent #CX. Yes, it is 2018 & still not a priority. #ux #retailers

[Bryan Eisenberg @TheGrok]

Stores matter in retail and for the most part they have not kept up with the rate of change around them. We need to commmit and invest in helping stores keep up with tomorrow’s customers. #NRF2018 #WatsonCommerce

[Craig Kistler @smallfarmdesign]

The UX Designers of 2018 will need to understand more about business. The State of UX in 2018 https://t.co/I15L1FdXvl #ux via @uxdesigncc

[Craig Kistler @smallfarmdesign]

Now more than ever we’re seeing digital & store experiences working in conjunction. #omnichannel #Retail https://t.co/vPImNlyVUR

[Craig Kistler @smallfarmdesign]

#UX is stepping up to become a helicopter view of the experience https://t.co/gRy5QZaH1G

[Craig Kistler @smallfarmdesign]

It takes work to get meaningful A/B testing results. It's never as simple as the A/B testing companies want you to believe #Optimization

[Craig Kistler @smallfarmdesign]

@ericwiley @ClevelandClinic It feel like it's just another big business. Too bad

[Craig Kistler @smallfarmdesign]

The more my family goes to the @ClevelandClinic the less I want them too. Doctors used to listen. Where did they go? #sad

[Craig Kistler @smallfarmdesign]

My new favorite map, https://t.co/P7EcAuOnJB #CraftBeer #ohio cc/@schiles

[Craig Kistler @smallfarmdesign]

By 2020 customer experience will overtake price & product as the key brand differentiator https://t.co/DPVa1jeUHy

[Craig Kistler @smallfarmdesign]

@jignacio23

[Craig Kistler @smallfarmdesign]

The oddest opening line in a cold email ever, "Hi Craig, It was long days we did not touch each other”

Whatever you’re selling, No.

[Craig Kistler @smallfarmdesign]

5 questions brands need to answer to be customer first in the digital age https://t.co/EeZ4XmK1YB via @McKinsey