@DandG_Global we booked an appointment for a repair two weeks ago only to have a message saying that the appointment has been cancelled, on the morning of our booking because you don't have the part. Two weeks notice, unacceptable behaviour!
@DandG_Global@euronics_UK Two weeks notice for an engineer to come out and we get a message saying the appointment is cancelled because the part you somehow already know you need is unavailable. Seriously? Utter incompetence!