@HealthEquity absolutely worthless login process. Try the web you need the app, try the app and it requires another phone to get a passkey. Go to the app, it sends you to the app store. Worthless.
@CareFirst after 21 years of paying for my PPO, you sent a letter saying it is being discontinued. My deductible will go up 10 fold. OOP up 3 fold. All for the low, low price of double the price. This is the definition of shitty.
@GregHart_UAL@united@ChaseSupport You guys need to get your act together. I have a problem with a United benefit associated with a Chase card. Chase says it is United's problem. United says it is Chase's problem. You guys need to do better.
@ChaseSupport You have created a phone tree nightmare that makes it impossible for me to unlock an account because I HAVE to have a debit card that you haven't sent. This is a new account. Soon to be a closed account.
@SmartStartUSA Do you have a reliable customer service line? When you close locations there should be an EASY way to reschedule at a CONVENIENT location.
@RextonHearingUS did you update the app? Overnight, my hearing aids no longer receive from the smartransmitter. I have reset everything and tried 2 different pairs of hearing aids. I get pairing and audio signal from the transmitter and a tone from the app.
@Delta your eCredit policy is insane. I bought two tickets. One under my name and one under another name. We had to cancel. I got eCredits. Remember! I bought them!! Now, I find that I can't use the eCredit associated with the other passenger even though I BOUGHT THEM!!!
THIS IS ABSOLUTE INSANITY! IT WAS MY MONEY! Apparently, the only way is to get the permission of the other passenger to use the eCredit that I BOUGHT AND PAID FOR!!
@united It was resolved by calling and being on hold and having to call back. Seems unnecessary that customers can't use their Travel Bank without being required to call customer service.
@united Good Afternoon! Why is it that your website and app do not have the functionality to allow me to pay for my flight using the money in my Travel Bank account? Now I am caught on Customer Service hold. I'll probably miss my flight it will take so long (it's in late May)