dave smith

[dave smith @smithyspider]

@FiPhones @VirginAtlantic My wife and mother in law were also supposed to be on that flight. They've also been bumped down to economy from premium, had to rearrange plans in the US at cost, and Virgin Customer Service has been dreadful from the start. Seriously, bad management!

[dave smith @smithyspider]

@VirginAtlantic be warned there is a scam site posing as you. I sussed them out and outed them and now they have blocked me.

[dave smith @smithyspider]

@AskVirgAtlntic Scam site! Avoid!

[dave smith @smithyspider]

@VirginAtlantic Options like what? Just replace the plane and get them to where they have paid to go! You knew the plane was faulty yesterday! Holidays ruined and lots of money lost!

[dave smith @smithyspider]

Now you've cancelled the flight completely and told everyone to go home! Are you short on planes? Absolutely disgraceful service!

[virginatlantic @VirginAtlantic]

Hi there Dave. I am sorry to hear about this and I will have to direct you to email our Customer Care Team so they can thoroughly investigate and assist you further with this. Their email address is [email protected]. You can also leave us feedback via https://t.co/nf5GX7gk5N to which a member of our team will be in contact. I hope that this helps. ^Kyle

[dave smith @smithyspider]

21 working days!!!!! That's amazing customer service!

[virginatlantic @VirginAtlantic]

@StevenC2882099 Hi Steven, we're sorry for the issues you're having using our web form. The time for a response from Customer Care is 21 working days currently. Please rest assured our team will be in touch as soon as they can to help resolve the issue. ^Josh

[dave smith @smithyspider]

They've just cancelled the whole flight and not rebooking anyone on to a new flight!

[Billy @NiallsBro]

@smithyspider If they’ve been downgraded involuntarily, don’t forget to claim compensation. Guidelines can be found here: https://t.co/c8fB6bFl3z

[dave smith @smithyspider]

@VirginAtlantic Ive emailed them but dont expect a reply anytime soon! Theyre on VS109 to Atlanta. The Smiths and Rothwells!

[dave smith @smithyspider]

@VirginAtlantic Thanks! cancelled my wife and mother in laws flight to the US from Manchester yesterday, bumping them down to standard from premium and splitting them up on the plane and now more delays today! They've saved up for ages to get the premium economy seat! Awesome!

[dave smith @smithyspider]

@lorrainelealand @manairport Because they get a lot more snow than us, and it's worth them investing in the equipment to deal with it. We only get snow 2 or 3 times a year, so it's not cost effective to purchase and maintain such equipment.

[dave smith @smithyspider]

@RadioX Leeds v United not televised as its a rearranged game from September that originally wasn't scheduled to be on TV.

[dave smith @smithyspider]

@northernassist And now my connecting diesel train has been cancelled because of electricity supply issue

[dave smith @smithyspider]

@northernassist absolute joke of a service as usual! No driver @ Oxford Road and no ETA!

[dave smith @smithyspider]

@northernassist Driver arrived but missed my connection! Cheers!

[dave smith @smithyspider]

@FujiBikes @FujiBikesJpn smashed the bike course on my Fuji Norcom Straight 2.1. Need to get more awareness of the Fuji brand as I didn't see another Fuji at the Ironman World Champs this week!

[dave smith @smithyspider]

@FujiBikes my ride for this weekends triathlon! Getting some practice in for Kona 2022!

[dave smith @smithyspider]

@liam_craighill @manairport Probably set off now mate! Might get served in time!

[dave smith @smithyspider]

@FujiBikes my ride ready for Kona in October! Love the Norcom!

[dave smith @smithyspider]

@JennyMeadows800 Oh well, at least you can remortage and get a butty on the train!

[Chris Moyles @ChrisMoyles]

May the 4th be with you …
⁦@MarkHamill⁩