Sneha Sheth

Books, films, dark chocolate, beaches and a dog named Casper

[Sneha Sheth @sneha267]

@jetairways fltstatus 9W0829 0711

[Sneha Sheth @sneha267]

@airindiain Sick and tired of being on hold / explaining the situation. Didn't want to air my laundry publicly but you leave me no choice.

[Sneha Sheth @sneha267]

@airindiain Saying they can book AI 412 but not AI 142 as only Business Class seats are available and they can't upgrade. This is atrocious!

[Sneha Sheth @sneha267]

@airindiain Spoke to 6 people on your Cust Serv team and they're asking an aged woman with back and knee problems to spend night at airport

[Sneha Sheth @sneha267]

@airindiain the ONLY flight that suits her is AI 412 and AI 142. Been speaking to your Cust Ser team since 11 AM

[Sneha Sheth @sneha267]

@airindiain LKO has been postponed from 18:15 to 21:21. So she can't catch her DEL-MAA flight. (2/MANY)

[Sneha Sheth @sneha267]

@airindiain ABSOLUTELY INCOMPETENT service by your Cust Ser https://t.co/GKrnoR1A35 is travelling from LKO-DEL-MAA 2day. (1/MANY)

[Sneha Sheth @sneha267]

@makemytripcare you guys just don't get it. How can I take a screen shot of an app that shuts down? 😂😂😳

[Sneha Sheth @sneha267]

@makemytripcare 😂 how can I possibly take a screenshot of the app shutting abruptly or redirecting to the main menu?

[Sneha Sheth @sneha267]

@makemytripcare the app just shuts down. Can't really take a screen shot. And once it said connection failed & went to the main page

[Sneha Sheth @sneha267]

@makemytripcare tried booking another airline through your app and SURPRISE your app failed to complete the booking again! #wonderful

[Sneha Sheth @sneha267]

@makemytripcare I understand that perfectly. Had you resolved my issue on time, I would have been able to book at the original prices

[Sneha Sheth @sneha267]

@makemytripcare or had you guys resolved my issue and confirmed my booking, I wouldn't be in this situation. #Unfair

[Sneha Sheth @sneha267]

@makemytripcare and not just your app, your website couldn't handle the traffic either. I've been on the phone / email since 3:30 PM

[Sneha Sheth @sneha267]

@makemytripcare had your app not constantly failed on me, I won't be in this situation. I'm facing the brunt of your tech difficulties

[Sneha Sheth @sneha267]

@makemytripcare the fares have now increased by INR 80,000 😱😱😱 now, this is RIDICULOUS

[Sneha Sheth @sneha267]

@makemytripcare What's the point of your "Great Indian Getaway" if your app can't even successfully book tickets? #MakeMyTripFail

[Sneha Sheth @sneha267]

@makemytripcare Trying to go home for Diwali and you guys are just not making it possible.

[Sneha Sheth @sneha267]

@ola_supports please take the time and understand the situation before reprimanding the wrong people.

[Sneha Sheth @sneha267]

@ola_supports you've clearly not taken the time to understand the complaint at all! Driver was too far away. He had no choice but to cancel.