Nithyanandan

VP, Global Head of #SAP CRM & CX Solution Experience @SAP_CX | Passionate about tech adoption to solve #Customer experience business challenges | Views are mine

[Nithyanandan @sniths]

@Airport_FRA @AndHeckmann One of the primary topics to focus is to put customers at the center of your operational strategy and enable/reietrate all customer facing agents with skills like empathy, especially when the day brings surprises like delays, lost luggage, customers finding difficult to navigate

[Nithyanandan @sniths]

@MCinHD https://t.co/1pj9dqrXWp

[Ritu Bhargava @ritubhargava]

#SAPCXLive #London is tomorrow!

We'll share our latest product innovations and power of #oneoffice. And you'll see many demos, including the new #SAP #SalesCloud announced last week w/native S/4 integration.

SAP Sales Cloud: https://t.co/cib6h9VRZa.

#cx #crm #innovation

[Nithyanandan @sniths]

@ritubhargava @LifeatSAP And the DreamTeam creates the magic of end to end industry business processes, front to back office, who else can do that! #SAP #SAPCX

[SAP @SAP]

Thanks to our customers, partners, and employees, we've been your trusted partner for 50 years.

Now, as we look to the next 50 years, let's shape the future together. https://t.co/CvjVVjQLIT

#SAP50

[Ritu Bhargava @ritubhargava]

#sap #commerce cloud is lighting up the https://t.co/Cgly6fsEKY homepage right now! Go check it out. #virginmegastore #CustomerExperience @SAP_CX

[Nithyanandan @sniths]

@ritubhargava Sounds fun

[Sameer Patel @SameerPatel]

#SAPSapphireOrlando done and dusted. Team @sap and @SAP_CX showcased two re-imagined #CX capabilities - a true customer 360 model and an Intelligent Service Cloud that moves the industry from ticketing to customer driven resolution. Go team! #custserv #c360 #SAPSapphire

[Nithyanandan @sniths]

Exciting to see the innovations coming this year from our #SAPCX Product Team @ritubhargava -
Attracting and Keeping Customers: Intelligent CX To Unlock Growth via @forbes https://t.co/OWbGjukCCZ

[Sameer Patel @SameerPatel]

. @julwhite putting the 360 in #customer360 - customer data is not limited to the edge. A true #C360 involves data along the demand and supply chain - inventory, reverse logistics, order data, identity & consent preferences, and more. Go team @SAP_CX. #cdp #cx #SAPSapphireOrlando

[Nithyanandan @sniths]

Deliver revenue-generating customer experiences. Join us May 10-12 to learn how. #SAPSapphire, register today! https://t.co/Ft38GQcxiI

[Nithyanandan @sniths]

@germany_iam I was once at the local bakery and paid with my Apple wallet. An eldery man came to me soon after and asked nicely how it works and was curious to install it on his phone too! I found his openness to learn new things very nice

[SAP @SAP]

Have you seen how much easier it is to be a manager with @SAPSalesCloud?

Learn to deliver exceptional sales experiences in the demo: https://t.co/1AzQibB8hR

[Sameer Patel @SameerPatel]

Does your #CX and retail tech let you move fast and be first to capitalize on changing consumer preferences?
60% of leading orgs will look to differentiate by delivering trusted and memorable engagements that recreate physical experiences." https://t.co/2LF5Jj8jnq

[Sameer Patel @SameerPatel]

+1. Expect the CIO to become much more interested in partnering with the CMO to put customer data to use across the entire demand and supply chain. Great piece by Chris O'hara > CDP trends: Customer data platforms enter a new era https://t.co/dqAPeDUuO4