Legacy dealer tech stacks are starting to show their cracks.
Kate Downing, COO of Williams Auto Group, explains why bolted-on systems are forcing operators to rethink DMS and CRM strategy.
"I think what's limited [Cox Automotive] is that they have acquired companies and bolted them on, rather than built them from the ground up. Had they invested in R&D to build it from the ground up, I think it would've executed quicker and more seamlessly. But from my standpoint, they buy a company and try to bolt it onto their solution. And that's exactly what we are trying not to do. That's why we engage with a single technology provider, because we don't wanna bolt on multiple software."
Daily Dealer live hosted by @samdarc and @udemartino — listen to the full episode here: https://t.co/J6s0xekKxV
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Here are the items really driving up inflation:
Car rental 87.7% (y/y change)
Used cars 45.2%
Gas 45.1%
Laundry machines 29.4%
Airfare 24.6%
Moving 17.3%
Hotels 16.9%
Furniture 8.6%
Bacon 8.4%
TVs 7.6%
Fruit 7.3%
Shoes 6.5%
Fresh fish 6.4%
New cars 5.3%
Milk 5.6%
Rent (OER) 2.3%