Head of External Relations at The Access Project. Passionate about education, social mobility, equal rights. School governor, charity trustee. All views my own.
@MilliesCookies I have tried multiple times to escalate a complaint via your website, but keep getting the standard response back. Please outline your complaints process and how I proceed beyond these neverending standard and unhelpful replies from your web form.
@RobertDyas Hi Katie, you've replied on Facebook so I've sent this there. I've had a reply, but still awaiting confirmation on whether it is being collected on Monday
@RobertDyas trying to return a faulty item via your courier. Three failed attempts and your customer service dept is now ignoring me. Absolutely appalling. Please resolve ASAP.
So "Brexit means Brexit" because the public have spoken.
But grammars mean grammars regardless what the hell the consultation shows. https://t.co/VMAGY6KBAI