@CalSleeper In future when you claim passengers tickets will be valid with other East Coast operators, best to give them a heads up! Kings Cross not accepting tickets and your customer service line is closed. Piss poor, absolutely piss poor service
Thank you @CalSleeper for informing us the sleeper was cancelled at 7pm. Possibly be more helpful to give folks a wee bit of warning so they could catch the last train North.
@jet2tweets I booked a flight yesterday and have received no booking ref or confirmation email. Have spent over 3 hours on hold trying to get through to CS. PLS HELP
@Sathnam@VictoriaPeckham Judging by some of the comments you would think she was Idi Amin, a bit smug maybe but she is also a working mum who has had to bury a child