Sophie Imbert

Customer Experience, Service Design, Customer Insights and Project Management Professional. Passionate about innovation and making a change.

[Sophie Imbert @softice420]

Inaugural #cxfolk event kicks off! Great panelists

[Sophie Imbert @softice420]

Ready and set for my keynote @UOW #leadershipsummit

[Qualtrics @Qualtrics]

“Companies don’t make a difference. People do.” - Karalyn Smith, Chief People Officer at @Sephora

#qualtricsX4SYD

[Sophie Imbert @softice420]

Awesome seeing Lisa introduce @Uber #qualtricsX4SYD @Qualtrics #welldone #cx #xm #experiencemanagement

[The Thought Tank @ThoughtTankAU]

Building a community and helping people is what our team is all about! ‘People make it happen’ - Sephora @Qualtrics #qualtricsX4SYD

[Sophie Imbert @softice420]

Sephora... one of the best talk today! So human and genuine in their purpose. ‘Compankes don’t make a difference, people do’ #qualtricsX4SYD @Qualtrics

[Qualtrics @Qualtrics]

With the Qualtrics extension for Experience Platform Launch, customers can quickly create and deploy feedback intercepts across all their digital properties to gather customer feedback and close experience gaps faster. https://t.co/3gHdv6jMSc

[Sophie Imbert @softice420]

@Qualtrics @RyanQualtrics Thanks for coming to Sydney @RyanQualtrics ! Always great to see you present!

[Sophie Imbert @softice420]

So great to see Kylan @Qualtrics #qualtricsX4SYD today! Have missed you!!!

[Sophie Imbert @softice420]

@SamAngMurray @LeonieBrownCX Well done 👍🏽

[Sophie Imbert @softice420]

Bill doing his intro! @Qualtrics #qualtricsx4syd #x4sydney

[Sophie Imbert @softice420]

Here we go! @Qualtrics @x4summit

[Sophie Imbert @softice420]

The Chief Security Officer and little intern cannot make it tomorrow, so they will be staying home snuggling whilst the hooman bosses go to #qualtricsX4SYD #dogsofqualtrics

[Sophie Imbert @softice420]

@btemkin @VividSydney @Qualtrics Yay! Welcome to Sydney again Bruce!

[Sophie Imbert @softice420]

@Qualtrics Cannot wait!

[Sophie Imbert @softice420]

@ThoughtTankAU @Qualtrics Great work team 🙌🙌🙌

[The Thought Tank @ThoughtTankAU]

Proud to announce that The Thought Tank is now part of the @Qualtrics Partner Network! #xm #cx #greatworkteam

[Sophie Imbert @softice420]

@Aimee_Lucas Try loosing a whole week from exhaustion after crossing all time zones after an awesome X4 conference 🤭🤪

[Sophie Imbert @softice420]

@Aimee_Lucas 🤦🏽‍♀️ not everyone gets it 🤷🏽‍♀️ what can we do? lol that’s why you work for the #xminstitute 🤣💪🏽

[Bruce Temkin @btemkin]

The master #ExperienceManagement, you need to understand the Human #Experience Cycle. #XM #CX #EX #CustExp https://t.co/CMMmsJPEiR