Bhavna Soni T

[Bhavna Soni T @sonibhav]

@cineworld has been racist towards my #muslim husband as his name is #Mohummed

[Bhavna Soni T @sonibhav]

@cineworld I asked a manager who really didn't care and showed us no ounce of empathy as we have a situation. Rather than saying sorry you've experienced bad customer service, he came with me. I don't have much time he didn't want to listen and he cut me off

[Bhavna Soni T @sonibhav]

@cineworld website says if you have a complaint email or call us. I had a complaint and Claire (the only one in the WHOLE call centre said she can't transfer me to a manager #cancelmembership

[Bhavna Soni T @sonibhav]

@cineworld DM's won't make a difference I will be talking this up with the Head of people Clare Reynolds. james the manager wasn't even willing to listen. If @cineworld don't have time to listen then I've no time for them to give them my money every month

[Bhavna Soni T @sonibhav]

@cineworld no empathy towards customers .. training is appalling towards customers no representation or such a big name!!

[Bhavna Soni T @sonibhav]

@cineworld I have a recording of the conversation James had no representation of the cineworld instead said we were fighting . He targeted us cod my husbands name is mohummed #Islam #racists #cineworldracist #cineworld #muslim

[Bhavna Soni T @sonibhav]

@cineworld Staff incl your manager came with no empathy!

[Bhavna Soni T @sonibhav]

@RobertLindsay Hey! Guess what we just bought your previous Lexus 😀

[Bhavna Soni T @sonibhav]

@SubwayUK went into store forgot my subway card got given a receipt which has no IOU number for me to claim back. I have the transaction I'd etc.... can you help me please.

[Bhavna Soni T @sonibhav]

@marksandspencer made an order on Friday, on next day delivery, called 4 times to ask where it is only for my order to be delivered to the wrong address!! Thanks for ruining my Christmas!!

[Bhavna Soni T @sonibhav]

@OctopusEnergy we have been transfered over to you via avro. I need to someone at customers to get my account sorted - can someone on here?

[Bhavna Soni T @sonibhav]

@DrNighatArif can we book an appt to see you re family planning?

[Bhavna Soni T @sonibhav]

https://t.co/UW5NcSN1X5 @NavinKundra wicked song 🎵 Khush Rahi

[Bhavna Soni T @sonibhav]

@Deliveroo @uk_deliveroo I made an order paid £48 and got late food which was cold and tasted crap! I need a refund.

[Bhavna Soni T @sonibhav]

@uk_deliveroo I made an order paid £48 and got late food which was cold and tasty crap! I need a refund.

[Bhavna Soni T @sonibhav]

@filmfare Tabu

[Bhavna Soni T @sonibhav]

@TravelodgeUK Worst customer service of my entire life is with @travelodgeUK. Please look into case no.15071-1399078. WHY do I have to chase your CS team to get a refund / e-voucher. Your rooms were NOT up to scratch! You take the ££s in minutes BUT take 4 weeks to refund!

[Bhavna Soni T @sonibhav]

@travellodgeltd not happy with the service I am getting I need to speak to someone

[Bhavna Soni T @sonibhav]

@GYMBOXofficial need someone to contact me directly. Have to deal with with a very sarcastic colleague of yours in dealing with my membership - this is not on!

[Bhavna Soni T @sonibhav]

@eFloristflowers Hi, I have a sent few emails to your customer service team in regards to anonymous flowers. Please can someone look into this ASAP.