Varun Soni

IT Professional and App developer. Passionate about cooking and semi classical music, penning ghazals and capturing nature on camera.

[Varun Soni @sonivarun]

Hai abhi raat to kya, Subeh hogi to sahi,
Gham na kar, Jeene ki wajah hogi to sahi!

https://t.co/f3B7wZ1BZs

[Varun Soni @sonivarun]

@ICICIBank_Care Still waiting!

[Varun Soni @sonivarun]

@FASTag_NETC I’d like to bring unethical practices to your knowledge about @ICICIBank / @ICICIBank_Care selling FASTag for new vehicles. Due to this I’m forced to change all my travel plans and bear losses.
Their practices are troublesome for all new customers.

[Varun Soni @sonivarun]

@ICICIBank_Care @fastagofficial Still waiting for resolution.

[ER. NIVESH @Loveking_in]

I informed @ICICIBank about my issue on 12th Oct but even after all this time there is still no solution. My bill was generated on 12th Oct and again afterwards, yet I am still not receiving my reward points.
@RBI @RBIsays @jagograhakjago

[Varun Soni @sonivarun]

@ICICIBank_Care @fastagofficial Your customer care is not supporting and iMobile app is not letting me raise the query. This transaction should be reversed and necessary amendments should be made to take care of future trips.

[Varun Soni @sonivarun]

@ICICIBank_Care @fastagofficial No one contacted me but the FASTag was approved. Thanks for that.
However, now there is another issue. Mine is EV and is exempted from tolls at Mumbai - Pune expressway as per Maharashtra government laws. Despite this I was charged ₹240 at Khalapur toll plaza.

[Varun Soni @sonivarun]

@ICICIBank_Care @fastagofficial I’ve shared my contact number with you in DM

[Varun Soni @sonivarun]

@PiMigrate Me

[Varun Soni @sonivarun]

Jaw dropping action, twists every minute that will make you jumping from your seats.
Ethan Hunt, you keep on surprise us even after all these years.
#MissionImpossible #TomCruise #movietime

[Varun Soni @sonivarun]

RIP @ZakirHtabla 🙏
The world will miss you forever!

[Varun Soni @sonivarun]

@rblbank Also, your website is not working so that I can check and update details there.

[Varun Soni @sonivarun]

@RBLBankCares

Case ID: 97163058

I want to know the status of my request. I’m receiving regular messages that you tried calling me but I’m not receiving any call.
Also, I’m continuously giving missed call on your callback number but there is still no callback.

[Varun Soni @sonivarun]

@rblbank Adding @RBI
My simple request is to close the card. I got a call from customer care today mentioning my mother’s name is incorrect and she cannot proceed with the request. Is this how you trouble your customers. How come the name was alright until I raised card closure request?

[Varun Soni @sonivarun]

@culturaltutor A wonderful and amusing post!

[Varun Soni @sonivarun]

@KotakCares I’m not able to understand process. The caller clearly claimed that they are keeping unmasked aadhar in the form of scanned copy for 3 months in the system and that they are redacting it manually from the physical copy post scanning. @RBI @UIDAI

[Varun Soni @sonivarun]

@KotakBankLtd I’m being asked to submit unmasked aadhar in your downtown-antarli branch. Please let me know how can they ask for unmasked aadhar when masked aadhar can also work for the verification and I have also completed KYC using biometric in the branch itself.
@KotakCares

[Varun Soni @sonivarun]

@KotakCares Yes. I got a call from the bank. She said if I will not give unmasked aadhar then it will take more time to process. Else, produce Passport copy.

[Varun Soni @sonivarun]

@KotakCares We discussed (I spoke to your representative). The action plan is that the representative will email the concerned branch about not seeking real aadhar number as it’s not required.
I’ll also visit the branch tomorrow and close the loop.
Thanks for prompt support and understanding

[Varun Soni @sonivarun]

@KotakCares May I know how immediate is immediate? Is it 5-10 mins or hours or days? Just want to set my expectations.

[Varun Soni @sonivarun]

@KotakCares Shared my contact details but no-one has contacted me yet.