@MooTownJim Can you try reauthorizing your account? You can do this by tapping "Manage" next to "Your Services", tapping on Apple Music, tapping the connected account, and then "Reauthorize account". Does it work on your iPhone after doing that?
@gamesover@plex Hey James, we can take a look at your system to see what's going on. Send us a DM when you get a chance so we can gather some details from you.
@batmansys Hey there, we can help with that. To start, try the steps listed here: https://t.co/CN08CSnoMw. If you're still unable to connect reliably after following those steps, send us a DM so we can gather a diagnostic and take a look at the system for you.
@phbruns@bot@AppleMusic Hey Paul, glad to hear you're enjoying Sonos 27mcp in Early Access! If you're interested in how it all came together, take a look at the Tech Blog post our team shared about it here: https://t.co/HJBclpvShQ
@Shxnihxrr Hey there, we do limit what can be adjusted in your system without logging into prevent unwanted changes from being made. If you're still having issues logging in and making the changes you want let us know.
@dmo0352 Hey there, you shouldn't need to reset the network every time you use the Amp. Send us a message with your email and a diagnostic and we can dig in and see why this could be happening. https://t.co/BxNS1fvp2B
Much appreciated. We tried this on our side, and it played the expected version, so we're not sure why it's playing the remix for you. We'll pass this along to our team for review. As a work-around for now, try naming the artist explicitly by asking for "Who Let The Dogs Out by the Baha Men" and let us know if that works.
@callmemabie Got it, thanks. When the song starts playing, does the Sonos App show the album art, artist/song name you'd expect? Or does it identify that the song is a remix? If you can, a screenshot of the Now Playing screen would be helpful in chasing this down.
@mimimama_12 Certainly nothing that should cause that behavior! Shoot us a DM with your registered email address. We'll take a look and help to get it working as it should again.