The past is a foreign country: They do things differently there. (L.P.Hartley) Work in advertising despite dreaming as a child I'd become an actress. Oh.
@JohnLewisRetail is there an issue with your website and app?! I’m desperately trying to buy a wedding gift and I keep getting error messages on pages and can’t add anything to my basket! 😡
Well @waitrose you’ve surpassed yourselves this evening from the service in store to your customer service team on the phone. Genuinely outstanding customer satisfaction given. Well done 👏🏻 #CustomerService#customers#goodcustomerexperience
My eyes welled up for James...so sad that he wanted to prove to himself he wasn’t ‘the problem’. We all need to learn to be accepting #theisland#heartbreaking