Sophie van Daele

young professional working in London

[Sophie van Daele @sophvd]

@ZARA_Care I have tried to speak to someone at Zara. I followed the processes & policy to return my items via Evri as return in store was not available. I received proof of delivery to the warehouse and now Zara is claiming to have lost it and not giving me a refund.

[Sophie van Daele @sophvd]

@ZARA_Care I wanted to post here that @ZARA_Care are blaming me for a lost my return when I have proof it got delivered to their warehouse and are withholding my refund ! Please post and share if you have had the same experience.

[Sophie van Daele @sophvd]

@ZARA_Care I wanted to post here that @ZARA_Care are blaming me for a lost my return when I have proof it got delivered to their warehouse and are withholding my refund ! Please post and share if you have had the same experience.

[Sophie van Daele @sophvd]

@ZARA_Care I have tried to speak to someone at Zara. I followed the processes & policy to return my items via Evri as return in store was not available. I received proof of delivery to the warehouse and now Zara is claiming to have lost it and not giving me a refund.

[Sophie van Daele @sophvd]

@ZARA_Care I have tried on WhatsApp and have been disappointed with the service and response as I have had to explain my case over 3 times and wanted to make a public statement to see if Zara’s response would change and my claim taken seriously.

[Sophie van Daele @sophvd]

@British_Airways don’t tell your passengers to speed up boarding when you already opened the gate 30 mins late without any explanation. #BritishAirways

[Sophie van Daele @sophvd]

@British_Airways I cannot access the website or the app - are your servers down? I have a flight tomorrow that I want to check in to!

[Karl Turner MP @KarlTurnerMP]

You’d never imagine that Johnson could be considered as ‘a threat to the world' by 1200 of the worlds leading scientists, would you? #JohnsonVariant

[Sophie van Daele @sophvd]

@BBCNews This is a joke. Just trying to threaten people to actually live their lives. Screw the UK and heir made up rules. This is not on Macron this is all a ploy out of the UK … well down UK , everyone has just lost confidence is every message you hve conveyed about the vaccine. Nice

[Sophie van Daele @sophvd]

@BorisJohnson what the hell is your deal - you allow everything for a football tournament and pride yourself on how well the vaccine rollout has worked and then single out a country with w lower rate than the uk to be subject to quarrantine - all lies - all the facts?- I call bs!

[Sophie van Daele @sophvd]

@HeathrowAirport are the staff issues and chaos resolved at security in T5? Can you give your passengers some reassurance that there is social distancing and sufficient processes to get through safely in a timely fashion ? My flight is tomorrow at 19.20 what time do you think I need to arrive?

[Sophie van Daele @sophvd]

@HeathrowAirport are the staff issues and chaos resolved at security in T5? Can you give your passengers some reassurance that there is social distancing and sufficient processes to get through safely?

[Sophie van Daele @sophvd]

@AvantiWestCoast Ok fine but when will they be updated and then not automatically 150£ a ticket. That’s the beauty of booking in advance ?!
Trying to set up alerts now but not working. So am still trying

[Sophie van Daele @sophvd]

@AvantiWestCoast hi I am looking for train tickets on Sunday the 13th June between Manchester to London - can you confirm if any services will be running and when tickets will become available? Thanks

[Sophie van Daele @sophvd]

@HSBC_UK can you please respond to these issues ?

[Sophie van Daele @sophvd]

@HSBC_UK Are there currently issues with the app and online website - I can’t move my money from my accounts or make any payments as constantly technical error is coming up or system error ? Thanks

[Sophie van Daele @sophvd]

@HeathrowAirport Yes okay thank you. As this morning there were issues and risks of luggage not arriving so wanted to confirm.

[Sophie van Daele @sophvd]

@HeathrowAirport has the baggage screening system issue been fixed at Heathrow? Don’t want to risk my luggage getting lost at this time of year ! Please confirm !

[Sophie van Daele @sophvd]

@easyJet @easyJet for travellers to France, is it possible to fly to our house if we have a EU passport and proof of house address is provided .?