@makemytripcare@makemytrip I appreciate that you are offering refund of ₹40,220. However, the compensation of only ₹5,000 for the mental harassment, public embarrassment at the airport, repeated false assurances, and weeks of run-around is completely unacceptable.
@MakeMyTrip@airindia@DGCAIndia@MoCA_GoI
Serious Complaint against MakeMyTrip & Air India!
Booking ID: NF7AK4ZS51369189783 (Booked 15 Mar 2026)
Name correction raised on 16 March. MakeMyTrip corrected only outbound but failed on return (PNR: D6O4JH).
@makemytripcare@MakeMyTrip@airindia@DGCAIndia@MoCA_GoI
Dear MakeMyTrip,
You have asked me to wait 48 hours THREE times but still zero resolution!
9th May: Wait 48 hrs
13th May: Wait 48 hrs
17th May: Again asked to wait 48 hrs
How many 48 hours will you keep asking?
@makemytripcare@MoCA_GoI@DGCAIndia@airindia@jagograhakjago
I have been waiting for response from MakeMyTrip but no positive response has been received after sending mails, follow up on calls, following up on X. I request to resolve this at the earliest.
@MoCA_GoI@makemytripcare@airindia Kindly take a note of above as I had called customer care representative yesterday and today they are denying for any refund
@makemytripcare Also I will be happy to share all the call recording if needed i am now approaching to Air Sewa , DGCA and consumer court for the compensation
Forced to buy new tickets at ₹20,100/person (₹40,200 extra loss).
No response on emails since 3 May.
Request immediate resolution: Full refund + ₹40k reimbursement + ₹30k compensation.
#MakeMyTrip#AirIndia#ConsumerRights#DGCA
On 1 May, customer care assured "priority to Air India" & revised ticket in 24 hrs.
But on 3 May, Air India staff denied boarding to 2 passengers (Kankayya Narsayya Tadakapalli & Kavita Kankayya Tadakpalli). Corrected ticket sent 10 mins before departure — useless.