Sortitout

People, companies, etc. Just sort it out!

[Sortitout @sortitoutuk1]

@LHG22_ Are you able to post one to me next week? Original version please. How do I pay and give you my details?

[Sortitout @sortitoutuk1]

@LHG22_ Yes please, can I get an original one posted to me? How do I pay and get details to you?

[Sortitout @sortitoutuk1]

@LHG22_ Hello mate, can you post an original to me please if you've got any left? Iconic photo! Follow me and I'll DM you? Thanks!

[Sortitout @sortitoutuk1]

@WeAreOpenreach you deactivated my fttp, failed to attend an engineer appointment and have refused a request from bt to send an engineer to get me back online. This was a week ago and still I have no phone or broadband. Please reactivate my line!

[Sortitout @sortitoutuk1]

@RF_Travel_News Why? And will you be putting on other ferries to catch up?

[Sortitout @sortitoutuk1]

@Homebase_help I am dealing with your CEO's office. How dare you message me (14 days after taking my money) and cancel my order. I want my goods - even though it'll take you 3 weeks to deliver!!!

[Sortitout @sortitoutuk1]

@bsheen1981 @LeeCartlidge @FranMackness @adamlay @Homebase_help @SuzanneJ92 @Homebase_uk @Wickes I did get a call from someone fairly senior - amazing what a # campaign can do to get attention when needed...! Glad you got yours though. They'll never get another penny out of me.

[Sortitout @sortitoutuk1]

@bsheen1981 @LeeCartlidge @FranMackness @adamlay @Homebase_help @SuzanneJ92 @Homebase_uk @Wickes Lucky you! 11 days late, and they just DM'd me to say they've cancelled my order at my request! I didn't request that and I'm dealing with the CEO's office. Absolute idiots! Ask for compensation...

[Sortitout @sortitoutuk1]

@LeeCartlidge @bsheen1981 @FranMackness @adamlay @Homebase_help @SuzanneJ92 @Homebase_uk @Wickes It's not great. I found out yesterday my order will be delivered in about 7 days, so around the 15th! So that will be 3 weeks since ordering! Not impressed. Never again.

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase @Wickes @Homebase_uk Actually, not that angry, just expect a company that takes my money to provide the goods, or communicate with customers but already said that numerous times! Never demanded a manager either, just a response, again I already told you that. And I really don't care what you are.

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase @Wickes @Homebase_uk No such attitude here. Only joined twitter to get a response from a company who took my money and offered no communication for nearly 2 weeks. Not good enough customer service. Simple really, it was the only remaining channel to try and get a response and it worked. The end!

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase @Wickes @Homebase_uk Wrong again. Stop making ill informed assumptions. Social team have thousands of customers complaining because they're not responsive. It didn't get escalated until I contacted the CEO. Delays are due to processes/technology. Go back to the shop floor, knowitall!

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase @Wickes @Homebase_uk Did it fail? Interesting how the email I received addresses my campaign. I now have the mobile number of a senior rep. I create publicity for a living, so no it didn't fail! I also waited 2 weeks for a response! Companies that don't communicate tend to go under, it's simple!

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase A - don't understand Karen. B - you may think you know what (interesting you don't say who) you are, but others don't! My sense of entitlement is this - I paid for goods, company delivers goods, and/or communicates. Complicated I know but maybe you'll get there

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase @Wickes @Homebase_uk Most of the world has worked in a shop. Sorry you're not special. You must think it's ok to pay for goods but not receive them! My # campaign got the attention I was after, got a call from someone in a senior position. But you know best in your infinite wisdom you weirdo.

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase @Wickes @Homebase_uk Is that right? Another of the many things you seem to know. News to me but your knowledge is greater than everyone else's! Must be nice to be a genius that worked in a shop.

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase I could probably find out your age if I cared, you likely live your life online. You don't look like what you are so hard to tell... If it's "entitled" to expect to receive goods you pay for, and/or be communicated with then I must be entitled. And Karen? That your real name?

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase I haven't harassed @Wickes - they've provided a great service. Delivery took 10 days but they told me that at the point of purchase, so no issues. Delays are understandable, the problem is organisations who don't communicate with customers. @Homebase_uk only sent emails yesterday

[Sortitout @sortitoutuk1]

@NatiniNatini @CronaSchweetz @Homebase_help @homebase Ooooo, management. A 26 year old that worked in a shop! I've run the odd business and owned a couple too. Interesting I had a call from the CEO's office, you must be right that rule #1 in business is to piss customers off! I'm afraid you don't know it all. Bye snowflake weirdo.

[Sortitout @sortitoutuk1]

@Chlobaxt @Homebase_uk Do not buy from Homebase. You'll regret it. They've taken a lot of people's money and not delivered their goods. The only reason you've got an answer is because they want your money too. You won't hear from them again if you pay for goods. #BoycottHomebase