Soumitra Choudhury

Lead - Training & Skill Development

[Soumitra Choudhury @soumitrachou]

Good to see that people are clicking photographs / selfies with Vande Bharat Express. It's a matter of pride for Indians now.

[Randhir Jaiswal @MEAIndia]

Advisory for Indian Nationals and Students from India in Canada

https://t.co/dOrqyY7FgN

[Soumitra Choudhury @soumitrachou]

@flyspicejet I have been following up with your customer support team for a refund of mine since October 2020 but I find your team is least bothered.
Now, the only option left with me is to seek help of consumer redressal forum.

[Soumitra Choudhury @soumitrachou]

@budatisr @flyspicejet @EaseMyTrip I have also been following up for refund of my reservations for a cancelled flight (Dubai to Mumbai) for more than a month and only got some standard replies like "our team will get back to you soon".

[Soumitra Choudhury @soumitrachou]

@abledoc @mahesh_mahindra @TractorsSwaraj @MahindraRise The air intake is through the pre cleaner which is also projecting upward.

[Soumitra Choudhury @soumitrachou]

@ghoshalarup @flipkartsupport @Flipkart @Walmart @walmartindia I have been getting standard replies since 1st wk of Jun though I was promised a refund but it never happended actally. Everytime I tweet, I get a mail asking for my bank details and the moment I try to respond, the mail gets bounced with a msg "this mail ID is no longer in use"

[Soumitra Choudhury @soumitrachou]

This is the mail I got from u asking for my bank details again for the refund which u promised. On trying to reply to your mail I found that the mail ID does not exist. This is how u try to fool your customers with false promises.

[Soumitra Choudhury @soumitrachou]

@flipkartsupport I still didn't get the refund despite of providing my bank details. I really doubt your seriousness in resolving customer issues.

[Soumitra Choudhury @soumitrachou]

It's more than a month u have cleverly avoided in resolving my issue by your delaying technique with some lame excuses everytime. I'm even ok if I'm told that there is no solution but it becomes painful when u have promised for refund and thereafter started avoiding me.

[Soumitra Choudhury @soumitrachou]

As usual I received another promise from you that " we are working on your problem and need some more time". Almost, even after a month if you can't provide a solution to your customer then you shouldn't promise anything atall. At least be honest to your customers.

[Soumitra Choudhury @soumitrachou]

It's ridiculous that after exchanging so many mesages for the last 20 days now, you have again asked for time to resolve my issue. If don't have a solution, then why did u promise me to refund and also collected my bank details? Your customer care department is just pathetic.

[Soumitra Choudhury @soumitrachou]

Till date I have not received the refund which was promised to me even after providing my bank details. I really wonder whether you are really serious about the promises you make to your customers.

[Soumitra Choudhury @soumitrachou]

I received a bag full of promises from you but my problem remains unresolved even after a week. If you can't resolve it then you should be in a position to tell me upfront. This a clear breach of trust and henceforth, I will have to think twice to order again from Flipkart.

[Soumitra Choudhury @soumitrachou]

I received a bag full of promises from you but my problem remains unresolved even after a week. If you can't resolve it then you should be in a position to tell me upfront. This a clear breach of trust and henceforth, I will have to think twice to order again from Flipkart.

[Soumitra Choudhury @soumitrachou]

I received a bag full of promises from you but my problem remains unresolved even after a week. If you can't resolve it then you should be in a position to tell me upfront. This a clear breach of trust and henceforth, I will have to think twice to order again from Flipkart.

[Soumitra Choudhury @soumitrachou]

@Flipkart I want to return an Oven againast order no. OD118749766155416000 which I did not like. Though return policy is applicable for this priduct but I'm not able complete the return process due to repeated system errorr. Talking to your CC executives also did not help.

[Soumitra Choudhury @soumitrachou]

@Flipkart I want to return an Oven againast order no. OD118749766155416000 which I did not like. Though return policy is applicable for this priduct but I'm not able complete the return process due to repeated system errorr. Talking to your CC executives also did not help.

[Soumitra Choudhury @soumitrachou]

I made a simple request for transfering the ownership of one of my Post Paid SIM to my son's name but your team seems reluctant to provide this service to me and ever time they come up with a new excuse. No wonder why Airtel is rapidly loosing market share to the competition.

[Soumitra Choudhury @soumitrachou]

@IndiGo6E On 23d Dec18 I was travelling from CCU 2 NGP (PNR:XMYP7E) & was charged INR 800 for excess baggage. My card was swiped twice and INR1600 was debited from my account. I was assured that the additional debit would be reversed within 3 days. The issue is pending till date.

[Soumitra Choudhury @soumitrachou]

@MaxBupa I bought an insurance policy in Nov18 (30833134201800) but till date I have not received the hard copy of my policy despite of several follow ups. Very unprofessional service.

[Soumitra Choudhury @soumitrachou]

After opting for Jio Dhan Dhana Dhan I am not able to make any calls and the internet speed has also become very slow. My Jio no.8208896878