@AirbnbHelp@AirbnbHelp@airbnb@bchesky can I get some real help here? After DM’ing airbnb, response is not helpful. Says last decision made by ambassador is what it is. What’s the whole point of putting this here? I’m just a victim of baseless claim by guest
Part 1: @Airbnb@AirbnbHelp@bchesky@Airbnb Case #HMJ8RMC85E – I am beyond frustrated with your customer service and the whole handling of this false review! Your reps keep asking for the same information again and again, wasting my time.
@Airbnb@AirbnbHelp@bchesky Yet you’ve decided to leave the review up, which is completely unfair and damaging to us.
This is ridiculous and unacceptable. I’m asking Airbnb to take real action, review the evidence again, and remove this baseless review. #airbnbhost#airbnbsupport
@Airbnb@AirbnbHelp@bchesky if you need to.
We’re new hosts trying to do our best for every guest, and this kind of experience is disheartening. I’ve already sent you videos from the doorbell camera via email to prove her story is false.