Selina P 💙

I like taking photos, eating food and heated blankets. Current vices: Pinterest and malted milk biscuits.

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇

[Selina P 💙 @spangoline]

@BBCBreakfast I recently completed my 3yr midwifery degree. My cohort started training on the back end of covid and in the midst of all the negative maternity reports... we thought we would help to make a difference. We are now all 60k in debt & no jobs are available due to NHS budget!

[Selina P 💙 @spangoline]

@cathburns I recently completed my 3yr midwifery degree. My cohort started training on the back end of covid and in the midst of all the negative maternity reports... we thought we would help to make a difference. We are now all 60k in debt & no jobs are available due to NHS budget!

[Selina P 💙 @spangoline]

@KasiaLDelgado @theipaper I get £2k/year NHS grant parental allowance. I don't qualify for parental learning allowance from student finance. I have a student loan £4k/yr that I'll pay back when I qualify. My childcare bill last week was £340 with my partner working from home & taking over during the day.

[Selina P 💙 @spangoline]

@KasiaLDelgado @theipaper Please could you write about student midwives and childcare? We work unpaid 40 hrs a week, sometimes more, no time for a part time job, academic work on top and run a household, but don't qualify for free childcare hours. A current petition to gov has just reached 10k signatures.

[Selina P 💙 @spangoline]

@tweeglitch @SamHorowitz Can't say I can provide exact data but having RTd complaints and watched activity over last 6 months I can definitely see the trend and issues increasing. I have flagged with contacts @WhichUK and other retail commentators who have the resources to monitor properly.

[Selina P 💙 @spangoline]

@MissSnape91 In the past few weeks I have RTd hundreds of the worst #Sainsburys #customerservice cases inc canx deliveries, overdue refunds, no responses, IT fails & mouldy/short date food

I sent them the results. Their response is shocking.

More here 👇 please RT

https://t.co/DTje2y0rIa

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇

[Selina P 💙 @spangoline]

Another #Sainsburys customer lost because they STILL can't fix their daily web/app fails and appalling customer service!

#customerservice #fail #ClearYourCookiesAndCache #TryAnotherDevice #TryAgainLater #NoFix

[Becca Snape @MissSnape91]

@sainsburys I can’t check out my updated order on your app or website. Everything is in the basket can you please push it through, I have had so many issues recently with your app about to stop using you 🙄

[Selina P 💙 @spangoline]

@SamanthaBrook75 In the past few weeks I have RTd hundreds of the worst #Sainsburys #customerservice cases inc canx deliveries, overdue refunds, no responses, IT fails & mouldy/short date food

I sent them the results. Their response is shocking.

More here 👇 please RT

https://t.co/DTje2y0rIa

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇

[Selina P 💙 @spangoline]

@IrishMishra Hi, you might like to comment on this request from @WhichUK on short shelf life produce:
https://t.co/Yf0EaKTujX

[Which? @WhichUK]

Has your supermarket delivery arrived with fresh products approaching their use-by/best before date within just a day or two? If so, we’d like to hear from you. https://t.co/TJdfAp8ROZ

[Selina P 💙 @spangoline]

@IrishMishra In the past few weeks I have RTd hundreds of the worst #Sainsburys #customerservice cases inc canx deliveries, overdue refunds, no responses, IT fails & mouldy/short date food

I sent them the results. Their response is shocking.

More here 👇 please RT

https://t.co/DTje2y0rIa

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇

[IrishMishra @IrishMishra]

@sainsburys i recently got a home delivery with 3 melons. all 3 were not ripe enough. once cut open they could not be eaten and had to be binned :(

[Selina P 💙 @spangoline]

@_yeahokay_ In the past few weeks I have RTd hundreds of the worst #Sainsburys #customerservice cases inc canx deliveries, overdue refunds, no responses, IT fails & mouldy/short date food

I sent them the results. Their response is shocking.

More here 👇 please RT

https://t.co/DTje2y0rIa

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇

[Ben l @_yeahokay_]

@sainsburys please sort out your website so we can amend food deliveries for tomorrow. Very painful and frustrating

[Selina P 💙 @spangoline]

@abimoon_ In the past few weeks I have RTd hundreds of the worst #Sainsburys #customerservice cases inc canx deliveries, overdue refunds, no responses, IT fails & mouldy/short date food

I sent them the results. Their response is shocking.

More here 👇 please RT

https://t.co/DTje2y0rIa

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇

[Selina P 💙 @spangoline]

@virgil_like @hazelmwade @JoMcKen40788843 In the past few weeks I have RTd hundreds of the worst #Sainsburys #customerservice cases inc canx deliveries, overdue refunds, no responses, IT fails & mouldy/short date food

I sent them the results. Their response is shocking.

More here 👇 please RT

https://t.co/DTje2y0rIa

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇

[Jo McKenna @JoMcKen40788843]

@sainsburys this is the 2nd time in as many weeks that your website has gone down and not been able to complete an order. We can’t live off the 2 bottles of gin we placed in the basket to reserve the slot!!

[Selina P 💙 @spangoline]

@edknight4 In the past few weeks I have RTd hundreds of the worst #Sainsburys #customerservice cases inc canx deliveries, overdue refunds, no responses, IT fails & mouldy/short date food

I sent them the results. Their response is shocking.

More here 👇 please RT

https://t.co/DTje2y0rIa

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇

[Selina P 💙 @spangoline]

@dillonvalj Fat lot of good telling you it's resolved 6 minutes after the cut off point!

[Selina P 💙 @spangoline]

@dillonvalj In the past few weeks I have RTd hundreds of the worst #Sainsburys #customerservice cases inc canx deliveries, overdue refunds, no responses, IT fails & mouldy/short date food

I sent them the results. Their response is shocking.

More here 👇 please RT

https://t.co/DTje2y0rIa

[Selina P 💙 @spangoline]

I wrote to #Sainsburys CEO Simon Roberts highlighting systemic failures inc:

❌ Canx deliveries
📵Poor/no #customerservice replies
💻Web/app issues
Overdue refunds
Mouldy/short dated food esp. to #vulnerable #shielding

Read it here: https://t.co/BZqoIiVvIO

And their response👇