@FromPaperchase Hi, I placed an order over 2 weeks ago, have not heard anything from yourselves regarding dispatching and neither of my emails have been responded to. Can you please let me know where my order is.
@TUIUK I amended my holiday exactly how you have told us to through the website. However it has kept the dates exactly the same but charged me ยฃ1800 for the holdiay again! Can you please confirm this will be refunded as I cat afford for this amount to be taken twice!
@TUIUK we went through the process of amending our booking for next year. Except it didn't do it for next year it just charged us THE FULL amount again and for the same date!...sort of need that money at the moment.