Keith Smith

Innovation facilitator specializing in Remote Design Sprints and Customer Research

[Keith Smith @specialKca]

Great advice! 5 Tips to Move your Job Search Strategy From Passive to ACTIVE https://t.co/Ahv6BSB4oK

[Keith Smith @specialKca]

Join me at @MURAL #IMAGINE2020 🚀☁️

Save your spot & access the future of collaboration 👉 https://t.co/0N6n1H35YG

[Keith Smith @specialKca]

This is a great articulation of the role of Empathy in Service Design: “You act as the empathetic mediator between customer expectation and organizational constraint.” — @meganerinmiller https://t.co/QMWYtjQV6d

[Keith Smith @specialKca]

*Specific* Things I’ve Learned, Running (a Few) Remote Workshops… by @stephenanderson https://t.co/fnboghDSwE

[Keith Smith @specialKca]

Very succinct read with case study examples: What kinds of problems can you solve with a Design Sprint? by @freshtilledsoil https://t.co/MKVQogNAR6

[Keith Smith @specialKca]

Awesome guide to getting started Facilitating remote design sprints by @jaymelone https://t.co/k4wayhKdXU

[Keith Smith @specialKca]

Doing the right things and doing things right: a design researcher’s process model by @AllisonCrady in @uxdesigncc https://t.co/fftgIXPLwA

[Keith Smith @specialKca]

“«I don’t interview people. I have conversations with them (Paul Riniker).»” — @nessie420 https://t.co/05gQtqfCeO

[Keith Smith @specialKca]

Great article *and* references! How do you make money as a digital product designer without opening a UI tool? by Vasil Nedelchev in @uxdesigncc https://t.co/oz4lYkSH9E

[Keith Smith @specialKca]

Great resources for Learning UX in 2020 by @wakefield00 https://t.co/zwPU0Fn1z4

[Keith Smith @specialKca]

Design awesome landing page, mockup and presentations with this open-source illlustrations library. https://t.co/nYLBzZGZGB by @realvjy

[Keith Smith @specialKca]

Hey @canadapostcorp, this question in your "mail forwarding" application is confusing. https://t.co/vLrd0T7fiK

[Keith Smith @specialKca]

Disability Design on Spark with Nora Young https://t.co/jXDh6UooRv

[TPGi @TPGinteractive]

Can implementing WCAG recommendations also provide benefits to non-disabled people? Researchers from the University of Fribourg investigate. https://t.co/2lXzcDNAQw

[Bobby from Dupe.com @ghoshal]

👋 I've graphed a common problem (and its solution) in the workplace. @nickstamas named it "The Prior Idiots Phenomenon" 🙏. The problem... new person joins your team, believes everything is broken because everyone before them is an idiot... here's what you should do instead:

[Level Access @LevelAccessA11y]

ICYMI: A ‘quick-start’ guide for embedding accessibility and inclusive design practices into your team’s workflow... so informative! #a11y #accessibility #inclusivedesign #Workflow https://t.co/b26PCQHGOW

[Keith Smith @specialKca]

@ghoshal @AIGAdesign The specialist/generalist discussion helped explain the increase in advertised jobs seeking designers with more breadth than depth. It's a wake-up call for practitioners like myself who want to remain relevant in this industry. 😳

[Keith Smith @specialKca]

Brilliant! Must watch. @ghoshal at @AIGADesign 2017: Designers, make this ONE mindset change in 2018 https://t.co/LXSITSbpXy

[Keith Smith @specialKca]

I'm going to "Teachers Learning Code: TeacherCon 2018 - Toronto ". See you there? https://t.co/r0aUjutuUo via @Eventbrite

[Keith Smith @specialKca]

@FeelTheLearn9 Awesome free curated learning tracks UC Berkeley and Stanford geeks. :) Great way to jump in to a new role, get a refresh or prep for an interview! Learning Tracks are: Business Analysts, Data Analysts, Product Managers and Policy Analysts. More coming soon!