@Homebase_uk unbelievably bad service today. Tried to return incorrect fitting lightbulb to be told "No returns, we're a closure store". Perhaps we should have been told that when we purchased???
@TalkTalk 11 days with no internet and still no answers? One day BT engineer on site says it's something outside house and now helpline say it's inside house?? What's going on??
@TalkTalk On the 14th September. However I do not what an update. Why have I waited 3 weeks for an update?!!!! I want to know when this will be fixed? Not when I will have an update???? What is going on? Are ikenrwach sending a special team to go down the manhole? Do we need an enginner
@TalkTalk This then resulted in them scheduling and engineer for tomorrow morning to come inside the house. This has us somewhat confused if the problem is down a man hole.oitaode our property boundaries. My wife posted in a community chat with talk talk and is told we will have an update
@TalkTalk My wife has had several online chars and phone calls with talk talk. Everyone being told it will be fixed in 72 hours and still nothing. The latest phone call yesterday resulted in talk talk telling us that the fault has not been logged and new tests being run on our line.
@TalkTalk An engineer came out in Saturday 1st September but told my wife the fault needed a specialist team to go down the name hole and that he would escalate the problem with open reach. That was 11 days ago and still no engineer and no update on when this will be fixed.
@TalkTalk So it all began on Friday 31st August when I first noticed that we had no dialling tone on our land line and no internet connection on our router. I started an online chat with talk talk and was told the problem would be fixed by an open reach engineer with 72 hours.