@hhotsauce4life@TELUSsupport I’ve been trying to contact Telus since Friday. I’ve been on now for over 2 hours. Plus one and half hours earlier today. Plus 5 hours on Friday. I still haven’t spoken to a human.
@TELUS I’ve been disconnected twice. Another 3hrs invested into trying to contact customer service. Still not spoken to a real person. My hourly rate is $35/hr plus the $60 in extra charges on this months bill that a bogus. Seriously. The worst customer experience ever.
@Telus I’ve been a customer for over 13 years. I’m so disappointed in how I’ve been treated today. I was able to do the exact thing with @virginmobile in 5 minutes. I’m at 3+ hours with Telus.