Think of building on top of most tech platforms as if you only rented the foundation of your house. And that rental agreement could be amended or rescinded at any time: "Sorry sir, but you've violated section 3.1.4 of your foundation agreement. Please move your house within 48h."
@TD_Canada Another 1.5 hours on hold today trying to find out if a form I sent to move funds was received......and still on hold! There's no way to do it online. That's on top of the 3 hours spent on hold a week ago. Is the new level of customer service @TD_Canada
@TeriCurrie_TD I realize call volumes are up....BUT I've now spent 2+ hours on hold since yesterday waiting to talk to an agent to transfer funds from a mutual fund. No human in sight and still on hold... This is starting to feel futile. Not a very good customer experience.
Companies that provide an emotional connection with customers outperform the sales growth of their competitors by 85%.
~ Forbes
#customerexperience#salesgrowth#cmo
Prebiotics, Hunter-Gatherer Science and More! Listen to Part 2 of my latest podcast with Olipop's formulator, co-founder & CEO, Ben Goodwin.
https://t.co/RCgZ5hrAyO
#Olipop#biome#digestivehealth#mentalhealthmatters
Prebiotics, Hunter-Gatherer Science and More!
Check out my latest podcast with Olipop's formulator, co-founder & CEO, Ben Goodwin.
https://t.co/hyewxUYBNE
#Olipop#biome#digestivehealth#mentalhealthmatters
Did you know that 75% of B2B buyers and 84% of C-Suite executives use social media when making a purchase? That’s right — social media marketing isn’t just for brands targeting individual consumers.
#marketing#socialmedia
https://t.co/4AOE2G6ZFl
Canada's proposed new #privacy law is an upgrade, but still falls short of what's needed, says expert @AnnCavoukian | CBC Radio https://t.co/2wgpS9q9xh