@QuarshieAwuah@TUIUK Communication has been shocking. We were sent an original message saying keep all receipts for costs incurred and we will be re-imbursed on return to the UK. I then had a “welfare” cal today in which TUI said we may or may not pay for costs incurred and it may be insurance claim
@TUIUK we were due to fly back to the UK via Dubai from Phuket on 28/02/2026. Flights cancelled. TUI rep in resort has no idea what’s going on messenger on TUI app is also providing no info? Booked package with TUI. Emirates saying contact TUI- TUI saying contact Emirates
@QuarshieAwuah@TUIUK Hi. We were staying on at our original resort at our cost. We used the TUI app to contact TUI as our hotel said they could no longer accommodate us. They booked us into a TUI hotel a long way from where we were originally staying as we had non stop bombarded with messages.
@TUIUK That’s all well and good but Emirates say speak to TUI (who we booked our flights and accommodation with and paid directly to TUI). We are looking for a response and guidance as to how to go about getting from Phuket back to Newcastle (NCL)
@Nigel_Farage What’s the crack with this “Pandemic”, what’s is the actual reason for a lockdown worldwide for something that resembles the common cold?