@SouthwestAir Very disappointed in your lack of customer service lately. Lots of unhappy fliers today! You not only lost my luggage and cancelled my flight, but your aircraft had soaking wet carpets and my purse was soaking wet. #horrible#experience#flight5413
@SouthwestAir lost our @ronin & @DJIGlobal lighbridge system & the best they can do to make it right is offer some travel credit? It cost over $8k to replace all of it. They hide behind "Contract of Carriage" to basically offer nothing for their negligence. #airlinecomplaints