Srijon

Be water, my friend.

[Srijon @srijonism101]

@bewakoof I followed this 3 days back and there's been no return scheduled yet. Can you please look into this?

[Srijon @srijonism101]

@bewakoof Please be more transparent. I have received a message daily for the past 3 days that all 4 of my orders are delayed but it'll be delivered at the earliest. If it cannot be delivered by tomorrow, I'd like a cancelation and refund. I have faster alternatives.

[Srijon @srijonism101]

@bewakoof @bewakoof Things keep getting worse. My order 101931021 was delivered after waiting long, turns out to be a different color. Now the return guy says that he can't pickup because the system keeps rejecting since it's a different color. I can't think of a more @bewakoof situation.

[Srijon @srijonism101]

@bewakoof Please say something different than a generic we'll make sure you get it as soon as possible within the next 72 hours as I have already heard that from the customer service team. I won't be in town in the next 24 hours.

[Srijon @srijonism101]

@bewakoof 101931019, 101931020, 101931021, 71792817

[Srijon @srijonism101]

@Pepperfry I'm sorry I don't believe you. A simple Google search will reveal several customers complaining about the same unfair trade practice for 5+ years. If Pepperfry cared about ethics, this would have been fixed by now and the customers refunded.

[Srijon @srijonism101]

@Pepperfry @grok Adding screenshot because looks like the original posts are getting deleted.

[Srijon @srijonism101]

@Pepperfry @PepperfryC Tried my first purachse on Pepperfry and got scammed. I'm surprised how you're still in business with such an incompetent grievance redressal team. I got a repeated response - "I am sorry, we are unable to do anything about it." Bots can do better.

[Srijon @srijonism101]

@Pepperfry @grok please rate the sincerity of this response from Pepperfry. Have you seen customers complain about the same purposefully hidden charges over many years?

[Srijon @srijonism101]

@Pepperfry @grok @Claim_Pepperfry Thanks for reposting. With your reach, it'll be helpful making people aware of the extent of deception. If you click on ANY of the profiles with positive comments on Pepperfry posts - you'll see all of them are fake accounts with the SAME post history.

[Srijon @srijonism101]

@Pepperfry I appreciate you providing a policy link. I recommend informing the customer of charges when they click on Cancel instead of hiding a 2.5% charge in some T&C link. Also recommend not having a 2.5% deduction when the order is canceled in seconds like any legit commerce platform.

[Srijon @srijonism101]

@Pepperfry 310435103

[Srijon @srijonism101]

@Pepperfry @PepperfryC Not wasting time looking for any refund anymore because it's as effective as talking to an empty wall. This is just to spread the word to others searching online. If I would have done the same, I would have known the fraudulent setup before clicking on Buy.

@OnlineSwindler

[Srijon @srijonism101]

@Pepperfry @PepperfryC I cancelled an order seconds after buying and a 2.5% got deducted with zero warning during the cancelation user journey. The only way I came to know was checking my bank statement. The best thing @PepperfryC can do is "pass the feedback to IT".

[Srijon @srijonism101]

Guess who's back! Loving all the nostalgic references.

https://t.co/UenKACq2bx

#Houdini #Eminem #SlimShady

[Calvin and Hobbes Fan Account @Calvinn_Hobbes]

Wise words from Calvin. #CalvinandHobbes

[Srijon @srijonism101]

I miss Chester. Not big on social media, but I'm breaking the habit tonight #lostlinkinpark

https://t.co/lcpq7vzQh4

[Srijon @srijonism101]

@UberINSupport @HKukkillaya A side effect of telling drivers not to cancel is they are asking passengers to cancel instead and Uber is not allowing passengers to rebook a cab unless they pay cancellation charges. What steps are being taken in such cases?

[Srijon @srijonism101]

@UberINSupport looks like your modus operandi of dropping in a generic apology followed by radio silence is consistent across all platforms. Kudos! I had a feeling Twitter would be different, but maybe @elonmusk had a valid point about the bots.

[Srijon @srijonism101]

@Uber @UberINSupport can you please direct me to a human I can raise a recurring issue to? I have been unable to book cabs for the past 2 days now (was for a week last time). I've been struggling to have a conversation with bots who always are on a completely different tangent.

[Srijon @srijonism101]

I'd like to know the right steps to follow when a driver refuses the trip or says they'll take only cash so I've to cancel the trip. I can't end up paying cancellation charges for Uber drivers refusing trips every time.