Sarthak Shah

[Sarthak Shah @ss_5490]

🚨 Street lights have been OFF for the last 15 days in Gopalnagar, Ashray Apartment & Municipal Staff Society.
Kindly look into the matter and get the lights restored urgently, as it is causing inconvenience and safety concerns at night.

@AMCAhmedabad @ahmedabadcity

[Sarthak Shah @ss_5490]

@WhirlpoolUK @whirlpool_india @WhirlpoolCorp @WhirlpoolNation @whirlpoolusa @Whirlpool_CA @WhirlpoolSA @NarasimhanEswa1 It’s an @whirlpool_india matter. But they are not answering our single emails, calls and all possible lines to contact them.

Ms. Divya Rawat is the worst ever person if company still finds her best then it might be a big loss for them.

Can you please help us with the matter.

[Sarthak Shah @ss_5490]

@whirlpool_india @WhirlpoolCorp @WhirlpoolNation @whirlpoolusa @WhirlpoolUK @Whirlpool_CA @WhirlpoolSA @NarasimhanEswa1

Your customer service seems to operate on one principle: delay, deflect, repeat.

[Sarthak Shah @ss_5490]

“Divya Ravat will connect shortly” has become the most repeated statement in this entire 1.5-year saga, yet the refrigerator remains defective and the refund remains pending.

Enough excuses. Take responsibility.

#WhirlpoolIndia #CustomerServiceFail

[Sarthak Shah @ss_5490]

@OfficialSBICare @TheOfficialSBI @FASTag_NETC No response on blacklisting despite ₹2,400 balance, KYC discrepancies, or refund of ₹1,469. Is this SBI’s definition of customer service?

#customerharrasment

[Sarthak Shah @ss_5490]

@TheOfficialSBI @FASTag_NETC @NHAI_Official @MORTHIndia Complaint email sent on 5th June but no response till date. FASTag with ₹2,400 balance is blacklisted, Rajmarg Yatra shows low balance, and I was forced to pay ₹1,469 through UPI at toll plazas.

[Sarthak Shah @ss_5490]

@OfficialSBICare @TheOfficialSBI @FASTag_NETC How was Case ID 1021865238 investigated and resolved within 17 minutes? At 6:19 PM SBI stated the matter was under investigation and by 6:36 PM it was closed without a single phone call, explanation, or resolution.

[Sarthak Shah @ss_5490]

@GoI_MeitY @jagograhakjago @consaff @PralhadJoshiOfc @whirlpool_india
I request the Ministry of Consumer Affairs, Government of India, and the Ministry of Electronics & Information Technology to take note of this matter and examine the matter closely.

[Sarthak Shah @ss_5490]

Dear @whirlpool_india @WhirlpoolCorp @NarasimhanEswa1,

It’s been more than 24 hours since my final refund demand email, and there is still no response.

1.5 years of complaints.
Multiple service visits.
PCB replaced.
Different diagnosis every visit.
Food spoiled.
No resolution.

[Sarthak Shah @ss_5490]

Now even my refund request is being ignored.

How long is a customer expected to wait before Whirlpool takes responsibility?

#WhirlpoolIndia #ConsumerRights #CustomerExperience #RefundPending

[Sarthak Shah @ss_5490]

I request Whirlpool to immediately assign a senior and experienced engineer from a different service location for an independent inspection.

Take strict action against Mr. Nirav Modi and Mr. Kalpit for the manner in which this matter has been handled.(3/3)

#WhirlpoolIndia

[Sarthak Shah @ss_5490]

@whirlpool_india @WhirlpoolCorp @GoI_MeitY

Yesterday, I shared all the requested details via DM, yet there has been no update from your side. I am extremely disappointed with the rude behaviour and handling of my case by your authorized service partner Mr.Nirav Modi & Eng.(1/3)

[Sarthak Shah @ss_5490]

The reports by Mr. Kalpit are being submitted to the company stating that everything is working properly, whereas the issues highlighted by me remain unresolved. This creates a serious mismatch.(2/3)

[Sarthak Shah @ss_5490]

@whirlpool_india The requested details have already been shared via DM. Please stop asking for the same information repeatedly and provide a clear resolution timeline. After 1.5 years of complaints, follow-ups, and incorrect reports from service engineers, enough is enough. I need action.

[Sarthak Shah @ss_5490]

@cromaretail @CromaSupport @Sajithsivanand @_WiseRoy_ @NarasimhanEswa1

1.5 YEARS. Multiple major parts replaced. Still no resolution.

@CromaSupport @whirlpool_india , I paid for a NEW refrigerator, not one that needs continuous repairs.

[Sarthak Shah @ss_5490]

@GoI_MeitY @jagograhakjago @DoC_GoI @cromaretail @CromaSupport @WhirlpoolCorp @whirlpool_india @_WiseRoy_ @NarasimhanEswa1 @Sajithsivanand

Enough is enough.

1.5 years of follow-ups and still no resolution.

#Croma #Whirlpool #ConsumerRights #CustomerHarassment

[Sarthak Shah @ss_5490]

After 1.5 years of follow-ups, this is the result of the repair provided.

How much longer do I need to wait for a proper resolution? I paid for a new refrigerator, not a product that keeps failing and undergoing repairs.

#Whirlpool #Croma #ConsumerCourt #Refund #Accountability

[Sarthak Shah @ss_5490]

@whirlpool_india @CromaSupport @jagograhakjago

Attached is the video of the abnormal noise coming from the refrigerator after your recent repair and PCB replacement.

Instead of resolving the issue, the condition of the refrigerator has become worse.

[Sarthak Shah @ss_5490]

@cromaretail @CromaSupport @Sajithsivanand “Under review” and “on priority” are the only updates I have received for days.

The refrigerator is now in worse condition after the repair. If this matter is truly being handled on priority, please provide a resolution date instead of repeating the same response. #croma #fraud

[Sarthak Shah @ss_5490]

@cromaretail Since 8 June, every reply has been the same: “shared with the concerned team”, “actively following up”, “on priority”. Yet there is no resolution, no timeline, and no accountability. issue has been pending for 1.5 years. How long does a “priority” review take? #Croma

[Sarthak Shah @ss_5490]

@whirlpool_india & @CromaSupport

Video of the abnormal noise coming from the refrigerator after your recent repair and PCB replacement. Instead of resolving the issue, the condition of the refrigerator has become worse. After 1.5 years of follow-ups this is the result provided.