Sarah Seegal

10+ yrs in mental health innovation. Formerly @go_lantern, @OneMedical, @bthru. SF native. Vassar grad.

[Sarah Seegal @sseegal]

@jasonvanschoor Thank you to all of the medical professionals who are working so hard and taking on personal risk to help in this crisis. Is there any sort of thank you campaign on social media or ITL yet?

[Sarah Seegal @sseegal]

@chrissyfarr I love this!

[Sarah Seegal @sseegal]

@HawaiianAir what’s the email address for escalated customer service issues?

[Sarah Seegal @sseegal]

@BeyondYoga I am having a nightmare of a time resolving a customer service issue — no one answers the phone, dms are blocked, wtf…

[Sarah Seegal @sseegal]

It’s been 24h and I’m still waiting for a resolution…

[Sarah Seegal @sseegal]

@Hertz I’m used to receiving amazing customer service from hertz but today, I don’t know what’s happening. Car smells like cigarettes / weed, gas tank only half full (despite paying extra), and no windshield wiper fluid which is a safety issue given todays weather. For $250/day!

[Sarah Seegal @sseegal]

Also my AAA discount was not applied. I am really hoping you can make this right as I have been a loyal hertz member for decades. What a terrible way to start our February vacation.

[Sarah Seegal @sseegal]

@jacquimiller Just saw you live in Somerville. I just moved from sf to Brookline! ❤️

[Sarah Seegal @sseegal]

@MTemmesfeld @chrissyfarr Thermomix is the best!

[Sarah Seegal @sseegal]

Wolf customer service is a dream to work with, I will keep buying their products. Thank you!

[Sarah Seegal @sseegal]

@subzerowolf just talked to customer service and they were so quick and friendly! Hoping that we can find a good solution for my recently out of warranty microwave that terrified us when it started smoking 🤞

[Sarah Seegal @sseegal]

@chrissyfarr Me maybe but prob not

[Sarah Seegal @sseegal]

@dailyharvest_ are we following the “lick me” directions well enough here? I’m told it just tastes like chemicals.

[Sarah Seegal @sseegal]

Maybe @chrissyfarr will know 😃

[Sarah Seegal @sseegal]

Hey @DlyHarvest thanks for the amazing food and the amazing box!

[Sarah Seegal @sseegal]

Here’s a screenshot of the email blocking messages, I’ve never seen this before. I know you are amazing and overwhelmed like so many of us these days, crossing my fingers that when I land this flight cancellation will have been taken care of for me, thank you!

[Sarah Seegal @sseegal]

@JetBlue hey JetBlue, can you please help me cancel my flight that will take off shortly? The website and app aren’t working and I’ve been on hold for over an hour… and that is after being on hold for 2.5 hours with you yesterday. Thank you!!

[Sarah Seegal @sseegal]

Also, your email is blocking messages. I’m hoping you can take care of this for me (details have been DMed) since I’m about to board and need the cancellation to happen before that flight departs. Really hoping a 2.5 hour phone hold isn’t the only way (which I did yesterday)

[Sarah Seegal @sseegal]

@acton thnx for speaking on CH today.

[Sarah Seegal @sseegal]

Happening now + pretty cool if you have iOS. Let me know if you need a @joinClubhouse invite. @BillGates @AndrewSorkin

[Sarah Seegal @sseegal]

@agoltz